Heartists®’ insights
Content types

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.

Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his

Teaser
Culinary jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
In the world of hospitality, the kitchen is where magic happens. It's not just about creating dishes - it's about creating memories, experiences, and connections. At Novotel Bucharest City Ce

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
09/04/2024
Summary
Sales and events management in hospitality is a career path that involves balancing creativity, strategic thinking, and customer-centric service. To better understand this role, we spoke with
Latest job roles
Salary
Location
Pullman Ciawi Vimala Hills Resort Spa & Convention, Bogor, Indonesia
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Temporary
Locations
Indonesia
Job Category
Food & Beverage
Description
We are seeking a talented and experienced Chef specializing in Chinese Cuisine to join our culinary team in Bogor, Indonesia. As the Chef - Chinese Cuisine, you will be responsible for creating authen
Reference
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Expiry Date
01/01/0001
Salary
Location
ibis Singapore on Bencoolen, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Security
Description
The Security Officer is entrusted with the essential responsibility of maintaining the highest level of security within the Hotel premises at all times. This role demands unwavering vigilance and stri
Reference
38e9da41-bc78-4567-a191-3638ba4309ab
Expiry Date
01/01/0001
Salary
Location
, Melbourne Airport, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne Airport
Job Category
Food & Beverage
Description
Who are we?Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is mo
Reference
1f58b333-811a-4c52-8f92-073033584477
Expiry Date
01/01/0001
Salary
Location
Mercure Melbourne Doncaster, Doncaster, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Doncaster
Job Category
Rooms
Description
As a Guest Service Agent, you’ll be the first and last point of contact for our guests—playing a vital role in shaping their overall experience. From seamless check-ins and check-outs to creating genu
Reference
abe8e86a-5eb3-464a-ba50-7385fae0a1f0
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
Create the experience before the guest has even arrived. As a Housekeeping Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest suites & villas are well e
Reference
9e6c9f91-a14e-47c7-be94-268c686a8444
Expiry Date
01/01/0001
Salary
Location
25 HOURS SYDNEY PADDINGTON, Sydney, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Sydney
Job Category
Engineering & Maintenance
Description
COME AS YOU ARE & SHOW HOW YOU CARE …As our Handyperson, you’re the go to fixer and all-round problem solver. The person we rely on to keep our hotel in tip top shape. From quick fixes to regular main
Reference
5dd0a6ad-423b-4e7f-a960-da1ed3c2e5b1
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Rate of Pay: $28.00/hour USDResponsibilities: Reporting to the Director of Talent and Culture, responsibilities and essential job functions include but are not limited to the following: Consistently o
Reference
0e0b2009-3300-40c0-804a-d3b290e9d363
Expiry Date
01/01/0001
Salary
Location
Novotel Manila Araneta City, Quezon City, Philippines
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Quezon City
Job Category
Rooms
Description
Supervising all the activities of the Rooms Division, as well as other activities which relate to the effective and efficient operation of the hotelActs as liaison with the other operating departments
Reference
a1d4c630-0627-4376-8056-a7cf78c52b47
Expiry Date
01/01/0001
Salary
Location
, Angeles, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Philippines
Job Category
Sales & Marketing
Description
This position is responsible to work collaboratively with the Assistant Director of Marketing and is responsible for assisting with the creation and implementation of all marketing and public relation
Reference
14789020-1d14-4203-9ea2-ea346debcde9
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Preston, Preston, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Preston
Job Category
Rooms
Description
Support the Night Manager with daily financial reconciliations and auditing tasksMaintain guest accounts and process check-ins, check-outs, and payments accuratelyPrepare and distribute reports to rel
Reference
c3f10362-d048-4283-96ae-18c38d525892
Expiry Date
01/01/0001