Heartists®’ insights
Content types

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
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Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
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Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.
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Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his
Our latest job opportunities
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Rattaché.e au Responsable Relation clients, le/la Pullman Porter H/F est un.e expert.e de la relation client et un passionné de l’opérationnel. Il/Elle est un point de contact accueillant, ac
Reference
74f507ed-9ece-4a65-baa3-dc3cea39d8ac
Expiry Date
01/01/0001
Salary
Location
ibis Istanbul Zeytinburnu, Zeytinburnu, Turkey
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Service Staff / WaiterJob DescriptionGreeting guests in accordance with Accor standards,Taking guest orders and delivering service,Addressing guest requests and complaints with a customer satisfaction
Reference
abf0cb94-e26b-4848-b19b-707a77179ca4
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Culinary
Description
Cocinero A ¿Listo para una carrera increíble? Jugarás un papel fundamental en nuestra cocina trabajando junto a un equipo fantástico de Chefs en unos de los mejores Resorts de la Riviera Maya con ded
Reference
c0fe1ccb-45ea-4468-8b1f-5a1a95f958ca
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Culinary
Description
Lo que hará:Garantizar que todos los estándares en la preparación de los alimentos sea la correcta asi como los procesos se ejecuten adecuadamente.Tener una comunicación efectiva en la cocina y entre
Reference
5e5fca43-b758-43d3-a62a-1610665fd6b3
Expiry Date
01/01/0001
Salary
Location
Novotel Istanbul Zeytinburnu, Zeytinburnu, Turkey
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Service Staff / WaiterJob DescriptionGreeting guests in accordance with Accor standards,Taking guest orders and delivering service,Addressing guest requests and complaints with a customer satisfaction
Reference
07b4dfbe-386e-46fb-ba7d-1d33b7915322
Expiry Date
01/01/0001
Salary
Location
Raffles Jakarta, Jakarta, Indonesia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jakarta
Job Category
Security
Description
The Security Officer plays a crucial role in maintaining a safe and secure environment for residents, guests, and staff. This role involves operating and monitoring CCTV and other surveillance systems
Reference
7ca74342-5780-4559-8a0b-69fbc841ad30
Expiry Date
01/01/0001
Salary
Location
Raffles Jakarta, Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jakarta
Job Category
Rooms
Description
The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing and managing the housekeeping operations. They play a key role in maintaining the highest standards of cleanliness,
Reference
73788bb8-84b5-4ad1-912b-11a3c6ed033a
Expiry Date
01/01/0001
Salary
Location
Novotel Sharm El Sheikh, Sharm El Sheikh, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Sharm El Sheikh
Job Category
Executive & Hotel Management
Description
The Night Manager will manage the Night Team to deliver performance in compliance with targets and objectivesEvaluate guest satisfaction and put measures in place to meet department quality targets an
Reference
66f11615-70ee-4b9d-936a-21939bb79a16
Expiry Date
01/01/0001
Salary
Location
, Melbourne, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Food & Beverage
Description
Supervising and leading a team of Food & Beverage Attendants, ensuring the smooth and efficient operation of F&B services to consistently meet and exceed guest expectations.Promptly addressing operati
Reference
0236be93-f7b3-4043-8252-956784251434
Expiry Date
01/01/0001
Salary
Location
Novotel Sharm El Sheikh, Sharm El Sheikh, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Sharm El Sheikh
Job Category
Wellness & Recreation
Description
Working in a collaborative team environment, this role is responsible for managing and expediting all aspects of technical design, build and show production support for Events, Projects and/or other a
Reference
40d1adca-e147-4ebe-8d4b-9ed1b4d92256
Expiry Date
01/01/0001