Heartists®’ insights
Content types

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.

Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his

Teaser
Culinary jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
In the world of hospitality, the kitchen is where magic happens. It's not just about creating dishes - it's about creating memories, experiences, and connections. At Novotel Bucharest City Ce

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
09/04/2024
Summary
Sales and events management in hospitality is a career path that involves balancing creativity, strategic thinking, and customer-centric service. To better understand this role, we spoke with
Latest job roles
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Engineering & Maintenance
Description
We are seeking a highly skilled and motivated Engineering Supervisor to join our team in Sofitel Dubai The Palm. As an Engineering Supervisor, you will play a crucial role in overseeing and managing t
Reference
e4636332-f87f-463e-bfe0-03ef323c9883
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Culinary
Description
The ideal candidates will join the team equipped with:Previous experience working in a busy kitchenReliable and hardworking.Team player with the ability to work under pressure.Has excellent communicat
Reference
6f65f503-947e-4a18-a864-61bad2f39745
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Consistently offer a professional, engaging and friendly serviceEnsure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standardsMaking beds, changing sheets
Reference
3ee77d29-1c01-435a-bdff-c6244737c6f9
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
We are looking for an experienced, professional and enthusiastic Duty Manager to lead the Front Office team at Sofitel Dubai The Palm. Reporting to the Front Office Manager, you will manage hotel oper
Reference
a22a5126-99df-4b56-8bdc-13f356bcdf0d
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
The Housekeeping Manager reports directly to the Director of Housekeeping. (s)he is in charge of the daily operations of the housekeeping department.Special attention to the preferences and needs of
Reference
91eb5708-0aea-4110-88de-931248ae22d3
Expiry Date
01/01/0001
Salary
Location
Novotel Bengaluru Outer Ring Road, Bengaluru, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Culinary
Description
Key Responsibilities:Assist in food preparation and cooking under the supervision of the Chef de Partie.Maintain high standards of food hygiene, safety, and cleanliness in your section.Ensure all dish
Reference
4894611d-5961-49f1-8639-4fa00f65c6c2
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
To be familiar with all food and beverage items on the outlet menu.To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.T
Reference
360705db-151f-42e4-a24e-adbac72cbfaa
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.Verify guest preferences, ensuring that room assignments and special requests are met.Offe
Reference
b3dbe1ea-0955-4813-8d24-2a288c1a6c0f
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Oversee all Front Office operations, including Reception, Bell Desk, and Communications Center.Personally supervise Front Office areas in the absence of the respective supervisor, ensuring hotel stand
Reference
9ab4f081-b271-45df-a977-1456d97e6a2e
Expiry Date
01/01/0001
Salary
Location
NOVOTEL NOVOTEL DHAHRAN KFUPM BUSINESS PARK, Dhahran, Saudi Arabia
Experience Level
Director
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dhahran
Job Category
Finance
Description
We are seeking a visionary and goal-oriented Director of Finance to join our team in Dhahran, Saudi Arabia. As a key member of our executive leadership, you will play a crucial role in shaping our fin
Reference
bf01701e-8d1d-4c50-a4a5-05608c2f3cf5
Expiry Date
01/01/0001