Heartists®’ insights
Content types

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
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Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
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Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.
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Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his
Our latest job opportunities
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Food & Beverage
Description
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceAssist
Reference
20f93ca5-ced9-4ed6-b4d4-89b6f7d913d8
Expiry Date
01/01/0001
Salary
Location
IBIS CANNES PLAGE LA BOCCA, LA BOCCA
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Temporary
Locations
France
Job Category
Rooms
Description
Vos missions Assurer le nettoyage et la mise en ordre des chambres et des parties communes selon les standards de l’hôtel. Veiller à la qualité de présentation et au confort des espaces clients.
Reference
LLAKB140
Expiry Date
01/01/0001
Salary
Location
NOVOTEL AVIGNON NORD, SORGUES (FR)
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Sales & Marketing
Description
Vos missions principales : *Réponse et réalisation des offres commerciales (outil Coclico) *Travailler en étroite collaboration avec les différents services de l’hôtel (restauration & hébergement)
Reference
QWGMM012
Expiry Date
01/01/0001
Salary
Location
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Guarulhos
Job Category
People & Culture
Description
Executar atividades de recrutamento e seleção de pessoal, visando contribuir para a manutenção de um quadro de funcionários de profissionais qualificados e que atendam às necessidades de crescimento e
Reference
daec3704-88ba-4fa6-afc8-9a7568ae2790
Expiry Date
01/01/0001
Salary
Location
ibis Edinburgh Centre South Bridge - Royal Mile, Edinburgh, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Edinburgh
Job Category
Rooms
Description
What is in it for you:ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)Free night stays in our UK hotels (T&C Applies)Complimentary Staff mealUni
Reference
0f049328-373d-4a64-b695-e1054f8f6aba
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Banff
Job Category
Culinary
Description
Lead the way with your forward thinking. As a Stewarding Manager, you will demonstrate the essence of creating an exceptional journey for our large department while being responsible for maintaining t
Reference
3e048543-7447-4c2c-90e4-82942b474c5b
Expiry Date
01/01/0001
Salary
Location
ibis Styles Bezons Paris La Défense, Bezons, France
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Bezons
Job Category
Food & Beverage
Description
Missions :Assurer le nettoyage et l’entretien de la vaisselle, des ustensiles et du matériel de cuisine.Maintenir la propreté des espaces de plonge et respecter les règles d’hygiène et de sécurité.App
Reference
8891e063-be97-4955-8093-01e3685ebbde
Expiry Date
01/01/0001
Salary
Location
, Chicago, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Chicago
Job Category
Sales & Marketing
Description
JOB DESCRIPTION: Event Services Manager WHAT YOU WILL BE DOING: You are a creative and passionate about delivering incredible experiences for your guests. You enjoy the thrill of exceeding goals an
Reference
3bb608ce-0c73-4051-ae6c-ad57965df7b8
Expiry Date
01/01/0001
Salary
Location
Sofitel Abidjan Hôtel Ivoire, Abidjan, Côte D’Ivoire
Experience Level
Student
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Internship
Locations
Abidjan
Job Category
Sales & Marketing
Description
MissionsLe stagiaire assistera l’équipe Communication & Marketing dans la gestion et le développement de la présence digitale de l'hôtel.Activités Animer et modérer les comptes officiels (Facebook, In
Reference
956de8b6-07ff-454e-bef2-c30a77016b2d
Expiry Date
01/01/0001
Salary
Location
Belo Horizonte, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Food & Beverage
Description
Objetivo:Executar atividades de apoio à cozinha, auxiliando no pré-preparo e preparo dos alimentos, de acordo com os padrões de segurança alimentar exigidos e estilo da marca de atuação, para atender
Reference
8f13ce24-e313-4e30-a90e-8b717d7ddbd0
Expiry Date
01/01/0001