Heartists®’ insights
Content types
Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
03/10/2026
Summary
Being a Night Team Leader is about more than managing operations; it’s about creating meaningful connections, guiding a team, and ensuring every guest feels welcomed and cared for, even
Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
03/10/2026
Summary
Being a Restaurant Manager is more than overseeing operations; it’s about creating memorable experiences, leading teams with empathy, and constantly learning. Elena Popescu’s journey at
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
At Accor, every role is a chance to make a real difference. Our maître d’ roles are at the heart of the guest experience, where every interaction matters and every detail counts. We spo
Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
At Accor, a sales executive career is an opportunity to connect with people, create unforgettable experiences, and grow in ways you never imagined. Our sales executive roles offer a uniq
Content Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Some careers are found, others are chosen. For Ali Dhifli, becoming a gardener at Mövenpick Hotel Gammarth Tunis was both a passion and a calling. Drawn to nature, beauty, and creating welcoming s
Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Every career path has its twists and turns, but sometimes life leads you exactly where you’re meant to be. For Lobna Laajimi, that place is hospitality at Accor. Starting her journey in internatio
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica
Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho
Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h
Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that
Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve
Our latest job opportunities
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
Join our team as a Front Office Supervisor at Fairmont Chateau Lake Louise and take a key role in leading and supporting the Front Office team to deliver exceptional guest experiences. You’ll be respo
Reference
a72c273a-27fa-4886-bd0f-a0c7eb9f74a2
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Toulouse Sud, Toulouse, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Apprenticeship
Locations
Toulouse
Job Category
Rooms
Description
Missions de réception : - Accueil personnalisé des clients : renseigner sur les conditions de séjour, les formalités et les services proposés par l’hôtel, maintenir la satisfaction, informer sur les a
Reference
3ac0ebd4-9532-43f4-8588-a657a6fabd1e
Expiry Date
01/01/0001
Salary
Location
Fairmont Baku - Flame Towers, Baku, Azerbaijan
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Baku
Job Category
Food & Beverage
Description
To know the guests by name, to treat each guest in a special way and to make him feel that he is an individual person:To ensure that guests are served appropriately at all times and to be responsible
Reference
ad50ab8d-6774-4951-9ac6-83209d24b89e
Expiry Date
01/01/0001
Salary
Location
Mercure São Paulo JK, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Recepcionar hóspedes/clientes no balcão, identificando-os e prestando informações.Realizar o check-in E check-out. Alimentar o sistema com as informações de reserva do cliente.Efetuar a passagem de tu
Reference
989fb0db-ca4c-4317-a188-17a927c1bd40
Expiry Date
01/01/0001
Salary
Location
ibis Styles Périgueux Trélissac, Trélissac, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Temporary
Locations
France
Job Category
Culinary
Description
Cuisinier / Commis de cuisine (H/F) Avez-vous une appétance pour une évolution professionnelle ? Etes-vous prêt à faire évoluer vos talents culinaires à un niveau international ? Amenez votre carrièr
Reference
3cd1ff8d-787a-49be-926e-ab8da8e1b05f
Expiry Date
01/01/0001
Salary
Location
Fairmont Baku - Flame Towers, Baku, Azerbaijan
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Baku
Job Category
Food & Beverage
Description
Host You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! What is in it for you: In 3-4 bullet points, showcase th
Reference
06edd3a6-94fd-46b3-81b6-e86374df3ba8
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Rooms
Description
Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following:Noticeably positioned at entrances to provide parking assistance
Reference
b0781e74-055e-40b0-8f9a-498709f1fd27
Expiry Date
01/01/0001
Salary
Location
Fairmont Palliser, Calgary, Canada
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Sales & Marketing
Description
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Conference Services & Event Sales Manager. Inspire and create the grandest experience for our guest, clients and c
Reference
7b7da529-7bc2-4b48-a5dd-640206767452
Expiry Date
01/01/0001
Salary
Location
Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt
Experience Level
Associate
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Rooms
Description
• Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards. • Personalized Assistance: Provide personalized services b
Reference
9ad3c644-972a-45e0-bbc1-8dfe5d8100b5
Expiry Date
01/01/0001
Salary
Location
Novotel Rio de Janeiro Leme, Rio de Janeiro, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Rio de Janeiro
Job Category
Culinary
Description
• Planejar, administrar e coordenar as atividades da área, definindo diretrizes e rotinas de trabalho, orientando, priorizando e distribuindo tarefas e solucionando os problemas operacionais pertinent
Reference
611327be-242b-4f31-9247-d62d62dd4b7b
Expiry Date
01/01/0001