Heartists®’ insights
Content types
Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
03/10/2026
Summary
Being a Night Team Leader is about more than managing operations; it’s about creating meaningful connections, guiding a team, and ensuring every guest feels welcomed and cared for, even
Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
03/10/2026
Summary
Being a Restaurant Manager is more than overseeing operations; it’s about creating memorable experiences, leading teams with empathy, and constantly learning. Elena Popescu’s journey at
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
At Accor, every role is a chance to make a real difference. Our maître d’ roles are at the heart of the guest experience, where every interaction matters and every detail counts. We spo
Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
At Accor, a sales executive career is an opportunity to connect with people, create unforgettable experiences, and grow in ways you never imagined. Our sales executive roles offer a uniq
Content Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Some careers are found, others are chosen. For Ali Dhifli, becoming a gardener at Mövenpick Hotel Gammarth Tunis was both a passion and a calling. Drawn to nature, beauty, and creating welcoming s
Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Every career path has its twists and turns, but sometimes life leads you exactly where you’re meant to be. For Lobna Laajimi, that place is hospitality at Accor. Starting her journey in internatio
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica
Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho
Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h
Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that
Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve
Our latest job opportunities
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Food & Beverage
Description
We are looking for dynamic, passionate individuals to join the Front of House teams in one of our largest and most iconic venues at Fairmont Banff Springs - Vermillion Room. As a Host or Food Porter,
Reference
b86a21a2-3ae5-4e57-88bb-670139003f89
Expiry Date
01/01/0001
Salary
Location
ibis Guadalajara Expo, Guadalajara, Mexico
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mexico
Job Category
Administration & Support
Description
Descripción del empleoAyudar en la ejecución de las actividades administrativas y financieras de la unidad (cuentas a pagar, cuentas por cobrar y departamento de compras). Garantizar la ejecución de e
Reference
435a9c6f-618a-4809-a19c-8b5fdb064955
Expiry Date
01/01/0001
Salary
Location
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
New Delhi
Job Category
Rooms
Description
JOB PURPOSEAn Airport Services Executive is to meet and provide assistance to Hotel guests upon arrival and departure at the airport and generate additional room business at every given opportunity. H
Reference
bd41bdc7-cef2-4f49-8b8a-edd6f0199f1d
Expiry Date
01/01/0001
Salary
Location
Pullman Melbourne On The Park, East Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Australia
Job Category
Sales & Marketing
Description
Manage events from confirmation through to execution and post-event follow-up.Coordinate all event logistics, including but not limited to room setup, catering, suppliers, audio-visual requirements.Li
Reference
b4e5a11e-d823-40ec-add5-b60c46e3e240
Expiry Date
01/01/0001
Salary
Location
MERCURE ABU DHABI DOWNTOWN (Opening 1st August 2025), Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Welcome and check-in guests, ensuring a smooth and personalized arrival experienceHandle guest inquiries and requests promptly and efficientlyProcess check-outs and manage billing accuratelyProvide in
Reference
9538d627-e984-4282-b94c-4399b451c383
Expiry Date
01/01/0001
Salary
Location
Novotel Glasgow Centre, Glasgow, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Glasgow
Job Category
Rooms
Description
As our next Reception Team Member, you…Have the ability to multi-task and have a can-do attitude in this exciting fast-paced environment.Flexible and always ready to assist at any stage of the guests’
Reference
eef31910-21d8-48e5-ae24-078aa13cd271
Expiry Date
01/01/0001
Salary
Location
Sofitel Sydney Darling Harbour, Sydney, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
Bonjour! At Sofitel, every VIP guest journey is a rare opportunity to craft an unforgettable story; one defined by elegance, discretion and deeply personalised care. Within the exclusive surrounds of
Reference
bb7f349c-7f65-4de4-b7e6-5fe120b7268c
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Reference
cba4db79-46fc-4e6d-b29f-ce63eb5dbfdf
Expiry Date
01/01/0001
Salary
Location
Raffles Jakarta, Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jakarta
Job Category
Sales
Description
The Assistant Food & Beverage Sales Manager is responsible for supporting the development and execution of sales initiatives that drive revenue growth across the hotel's food and beverage outlets. Rep
Reference
c4bb3de2-348f-4452-942c-65ce062fcf60
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
We are looking for a part-time Guest Service Agent who enjoys engaging with and assisting guests and colleagues. You will support the Front Office Assistant Managers with daily tasks at Reception and
Reference
c64e82f3-a178-480d-b15f-d2790858c13d
Expiry Date
01/01/0001