Behind the scenes, beyond expectations: Admin jobs that make a difference at Accor

Behind every smooth-running hotel, resort, or office at Accor is a team of dedicated administrative Heartists®.

Admin jobs at Accor aren’t just about paperwork; they’re about keeping operations seamless, supporting other Heartists® and helping to create unforgettable guest experiences. 

From coordinating schedules and managing communications to organising events and handling crucial reports, admin roles are the backbone of our business. If you’ve ever wondered, “what do you do in an admin job?”, the answer is clear: you make a real difference every single day.

What do you do in an admin job at Accor?

In an admin job at Accor, no two days are ever the same. You could be managing schedules for hotel teams, coordinating meetings, handling guest enquiries, or preparing important reports that help the business run smoothly. 

Beyond keeping operations on track, you play a key role in supporting managers, organising events, and ensuring every department has what it needs to deliver exceptional experiences.

Admin roles are often the unsung heroes behind every successful guest stay. Your work keeps the hotel running seamlessly, supports your colleagues, and contributes directly to the quality and efficiency of the business. 

Types of admin jobs at Accor

Admin roles at Accor are diverse, offering opportunities for different skills, experience levels, and career ambitions. Some of the key admin jobs include:

• Administrative Coordinator – The heartbeat of daily operations, coordinating schedules, managing communications, and ensuring teams have everything they need to succeed.
  
  
• Personal Assistant – Providing tailored support to managers or executives, helping them stay organised and focused on strategic priorities.
  
  
• Executive Assistant – Supporting senior leaders with complex schedules, correspondence, and projects, while ensuring smooth office operations.
  
  
• Event Sales Coordinator – Assisting with planning and coordinating events, liaising with clients, and ensuring every detail contributes to a flawless guest experience.
  
  
• Administration Manager – Leading administrative teams, overseeing processes, and ensuring operational efficiency across departments.
  
  
• Stage Coordinator – Handling the administrative management of employees, including schedules, timesheets, and recruitment of year-round or seasonal staff. 

Career progression and development opportunities 

From entry-level administrative roles to positions like Administration Manager or Executive Assistant, there’s a clear pathway to develop leadership, operational expertise, and specialist skills. 

Through Accor’s training programmes, mentoring, and internal mobility, you can rotate across different departments, gain hands-on experience in multiple hotel operations, and take on responsibilities that prepare you for senior roles. 

Many of our current leaders started in admin positions, proving that dedication, curiosity, and initiative can lead to exciting career growth. At Accor, every admin job is an opportunity to shape your career while making a real impact on guests, teams, and the wider business.

The impact of admin jobs at Accor

While admin roles may sometimes happen behind the scenes, their impact is anything but hidden. Every task you complete directly contributes to the smooth running of the hotel or office. 

Admin professionals ensure that teams can focus on delivering exceptional guest experiences, and their work often improves efficiency, communication, and overall operations. 

By keeping everything organised and running seamlessly, Heartists® in admin jobs at Accor help create memorable stays for guests and a supportive and productive environment for other Heartists®. 

In short, admin jobs aren’t just about paperwork; they’re about making a tangible difference every day. Your career behind the scenes starts here. Explore admin jobs at Accor today.