Heartists®’ insights
Content types

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.

Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his

Teaser
Culinary jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
In the world of hospitality, the kitchen is where magic happens. It's not just about creating dishes - it's about creating memories, experiences, and connections. At Novotel Bucharest City Ce

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
09/04/2024
Summary
Sales and events management in hospitality is a career path that involves balancing creativity, strategic thinking, and customer-centric service. To better understand this role, we spoke with
Latest job roles
Salary
Location
Sofitel Cotonou Marina Hotel & Spa, Cotonou, Benin
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Cotonou
Job Category
Procurement
Description
Nous recherchons un(e) Receiving night pour accompagner pour accompagner le service des achats au quotidien.Responsabilités principales :Appliquer rigoureusement les politiques et procédures en vigueu
Reference
cfc4855f-598e-49fc-a94b-0eab358047e7
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Wellness & Recreation
Description
Summary of Responsibilities:Reporting to the Lead Spa Therapist, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging a
Reference
84f25f10-d3e2-4757-91ef-83268426bf4a
Expiry Date
01/01/0001
Salary
Location
Novotel Rio de Janeiro Leme, Rio de Janeiro, Brazil
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Rio de Janeiro
Job Category
Engineering & Maintenance
Description
Planejar, administrar e coordenar as atividades da área, definindo diretrizes e rotinas de trabalho, envolvendo manutenção corretiva e preventiva de máquinas, equipamentos e instalações, tanto na pa
Reference
f889eba8-7939-43d4-8a2a-f7b573e164f7
Expiry Date
01/01/0001
Salary
Location
Not communicated, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
· Atuar como Executivo de contas em São Paulo capital (modalidade cluster - vários hotéis); · Foco principal: mapear, prospectar e identificar oportunidades no mercado, acompanhando as tend
Reference
57a1128a-2717-4838-86f8-947a6abe6a0b
Expiry Date
01/01/0001
Salary
Location
ibis Santiago Las Condes, Las Condes, Chile
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Las Condes
Job Category
Administration & Support
Description
Inspeccionar las mercancías entrantes y garantizar el correcto almacenamiento de los artículos, de acuerdo con las normas exigidas por la legislación y los procedimientos preestablecidos.Realizar las
Reference
41a48f92-dbf2-4737-9743-28f4a3dcc23b
Expiry Date
01/01/0001
Salary
Location
Fairmont Makati, Makati City, Philippines
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Makati City
Job Category
Finance
Description
Assists in the preparation of financial reports, and analyzes accounts receivable data.Generates and sends invoices to guests and clients, handles disputed charges, and negotiates payment arrangements
Reference
ba38c61e-5f5b-4ff3-8c5b-465014b06aa3
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
United States
Job Category
Rooms
Description
Reports To: Executive Housekeeper or Housekeeping ManagerGeneral Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall
Reference
bbebda52-6db3-4e86-be68-464aeba70234
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Food & Beverage
Description
The Mallard Lounge - Food & Beverage ManagerAt Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. In the Mallard Lounge, your leadership and passi
Reference
8a20c2a4-c398-4289-903e-aaedea9e4f84
Expiry Date
01/01/0001
Salary
Location
ibis budget São Paulo Jardins, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Atendimento recepção para check-in e check-out dos hóspedes, tirar dúvidas no balcão , bem como atendimento telefônico e via whatsapp. Lançamentos e fechamento de caixa.
Reference
17397748-1d68-4c87-a5ea-03a37a9524eb
Expiry Date
01/01/0001
Salary
Location
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Chicago
Job Category
Food & Beverage
Description
What Awaits You:Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwide—for you and your family.Complimentary meals at our on-site employee cafeteria.Impactful
Reference
ec686345-3a7e-4d79-8fc7-f8ae3490ef56
Expiry Date
01/01/0001