Heartists®’ insights
Content types

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
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Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
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Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.
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Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his
Our latest job opportunities
Salary
Location
Pullman São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Responder pela área de governança, envolvendo organização, limpeza e conservação dos apartamentos e das áreas públicas do hotel (social e serviço), orientando equipe, priorizando e distribuindo tarefa
Reference
3ba384b2-b86d-475e-abf6-e8e4fb634427
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Food & Beverage
Description
Horaire: VariableCongés: VariablesProposer en permanence un service professionnel, avenant et attachantEffectuer le montage des salles de réunionEffectuer le montage des salles de banquetsMaintenir le
Reference
029fcc62-e06e-472b-910c-19633e55917b
Expiry Date
01/01/0001
Salary
Location
IBIS PARIS OPÉRA LA FAYETTE 9ÈME, PARIS
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Le Faubourg Galant, nouvel hôtel 4 étoiles situé dans le 8e arrondissement de Paris, à ouvert ses portes le 1er Septembre 2025. Membre de la Handwritten Collection du groupe Accor, il propose 63 chamb
Reference
MAZDQ140
Expiry Date
01/01/0001
Salary
Location
Novotel Porto Alegre Tres Figueiras, Porto Alegre, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Porto Alegre
Job Category
Rooms
Description
Planejar, administrar e coordenar as atividades da área, definindo diretrizes, rotinas de trabalho e técnicas de abordagem de clientes/hóspedes, orientando equipe, priorizando/distribuindo tarefas e s
Reference
cb9d3853-1d5d-491f-8f50-f692ce51bbf4
Expiry Date
01/01/0001
Salary
Location
Fairmont The Queen Elizabeth, Montreal, Canada
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montreal
Job Category
Food & Beverage
Description
Poste temps partiel, permanentMaintenir la propreté des salles de banquet, des corridors ainsi que des zones de stockage et de serviceSoulever, stocker et ranger les tables, chaises et plateformes de
Reference
bcd7fe4b-3611-4a24-af4d-e299e11f4614
Expiry Date
01/01/0001
Salary
Location
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Richmond
Job Category
Rooms
Description
Guest Relations ManagerReliable and engaging. As a Guest Relations Manager at Fairmont Vancouver Airport, you will demonstrate the essence of creating an exceptional guest journey. You are committed t
Reference
8c4f02fb-70b2-4db0-ac84-f6a3ea6e24a5
Expiry Date
01/01/0001
Salary
Location
Fairmont Breakers Long Beach, Long Beach, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Long Beach
Job Category
Rooms
Description
Consistently offer professional, friendly and engaging serviceProudly promote the hotel facilities, looking for opportunities to enhance and add a personalized experienceHave a complete knowledge of t
Reference
fbf5ee5c-5223-447a-8194-d901f7702c31
Expiry Date
01/01/0001
Salary
Location
Dubai, United Arab Emirates
Experience Level
Student
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Internship
Locations
Dubai
Job Category
Sales & Marketing
Description
The Marketing Intern is responsible for supporting the Fairmont Global Brand & Marketing team with various day-to-day marketing and administrative tasks, reporting directly into the Vice President, Br
Reference
30d04637-b949-4db4-9e4e-7f058d3416d3
Expiry Date
01/01/0001
Salary
Location
Mercure Curitiba Batel, Curitiba, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Curitiba
Job Category
Culinary
Description
OBJETIVO PRINCIPAL DO CARGOCoordenar as atividades da cozinha, garantindo a qualidade dos produtos e serviços, em seu turno de trabalho, seguindo instruções do Chefe de Cozinha e de acordo com os padr
Reference
dfee9ccf-6d3f-4a0e-8a8c-585595c809dc
Expiry Date
01/01/0001
Salary
Location
Swissôtel Chicago, Chicago, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Chicago
Job Category
Rooms
Description
WHAT YOU WILL BE DOING: You are friendly, detail-oriented and love the rush of handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - an
Reference
995316eb-6c00-4619-b427-15de1192e98e
Expiry Date
01/01/0001