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image of jitendra
Leading with heart: Jitendra’s journey as a Night Team Leader

Teaser

Hotel Management jobs

Content Type

Heartists®’ insights

Publish date

03/10/2026

Summary

Being a Night Team Leader is about more than managing operations; it’s about creating meaningful connections, guiding a team, and ensuring every guest feels welcomed and cared for, even

Teaser

Being a Night Team Leader is about more than managing operations; it’s about creating meaningful connections and guiding a team.

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Elena’s journey as a Restaurant Manager at Novotel

Teaser

Food and Beverage jobs

Content Type

Heartists®’ insights

Publish date

03/10/2026

Summary

Being a Restaurant Manager is more than overseeing operations; it’s about creating memorable experiences, leading teams with empathy, and constantly learning.  Elena Popescu’s journey at

Teaser

Being a Restaurant Manager is more than overseeing operations; it’s about creating memorable experiences, leading teams with empathy, and constantly learning.

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How Fabio, one of our Maître Ds, brings hospitality to life at Novotel Milano

Teaser

Housekeeping jobs

Content Type

Heartists®’ insights

Publish date

11/17/2025

Summary

At Accor, every role is a chance to make a real difference. Our maître d’ roles are at the heart of the guest experience, where every interaction matters and every detail counts.  We spo

Teaser

Our maître d’ roles are at the heart of the guest experience, where every interaction matters and every detail counts.

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image of irina
Shape your career as a sales executive: Irene Garcia Menendez at Novotel

Teaser

Sales and Marketing jobs

Content Type

Heartists®’ insights

Publish date

11/17/2025

Summary

At Accor, a sales executive career is an opportunity to connect with people, create unforgettable experiences, and grow in ways you never imagined.  Our sales executive roles offer a uniq

Teaser

At Accor, a sales executive career is an opportunity to connect with people, create unforgettable experiences, and grow in ways you never imagined.

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image of ali
Ali’s journey in hospitality as a Gardener at Mövenpick Tunisia

Teaser

Technical and Maintenance jobs

Content Type

Heartists®’ insights

Publish date

11/17/2025

Summary

Some careers are found, others are chosen. For Ali Dhifli, becoming a gardener at Mövenpick Hotel Gammarth Tunis was both a passion and a calling.  Drawn to nature, beauty, and creating welcoming s

Teaser

Some careers are found, others are chosen. For Ali Dhifli, becoming a gardener at Mövenpick Hotel Gammarth Tunis was both a passion and a calling.

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image of lobna
Lobna’s journey as a Guest Relations Manager at Mövenpick Resort

Teaser

Front Office jobs

Content Type

Heartists®’ insights

Publish date

11/17/2025

Summary

Every career path has its twists and turns, but sometimes life leads you exactly where you’re meant to be. For Lobna Laajimi, that place is hospitality at Accor.  Starting her journey in internatio

Teaser

Through dedication, empathy, and a love for people, Lobna has transformed her skills into meaningful moments as a Guest Relations Manager.

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What does it take to be a Shift Leader? Yuri Menel’s journey at Novotel

Teaser

Housekeeping jobs

Content Type

Heartists®’ insights

Publish date

07/24/2025

Summary

Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser

Join us as we answer your questions about the shift leader role and share insights from Yuri’s inspiring journey.

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Discovering the role of a Head Waitress: Fiona Jabri’s Story at ibis Paris Coeur d'Orly

Teaser

Food and Beverage jobs

Content Type

Heartists®’ insights

Publish date

07/24/2025

Summary

Are you curious about what it means to be a head waitress and why this role can be so rewarding?  Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser

Learn about Fiona’s experience and join us as we answer common questions about working as a head waitress, giving you a real glimpse into this vibrant role at Accor.

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image of laura
Why being a reservation manager is more than managing bookings

Teaser

Sales and Marketing jobs

Content Type

Heartists®’ insights

Publish date

06/09/2025

Summary

Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser

Laura is a proud Reservation Manager at Accor, where she brings her passion for people and precision to every booking, every guest, and every moment.

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image of housekeeper drawing a bath
How an Assistant Housekeeper at Accor shapes exceptional guest experiences

Teaser

Housekeeping jobs

Content Type

Heartists®’ insights

Publish date

06/09/2025

Summary

What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion.  Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser

Halima’s journey as an Assistant Housekeeper shows how a role in hospitality is a path that builds confidence and inspires genuine connection.

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image of lilla
From Front Desk to Revenue Management: Lillas career

Teaser

Revenue Management jobs

Content Type

Heartists®’ insights

Publish date

03/05/2025

Summary

As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser

Discover how a passion for travel led to a fulfilling career in revenue management at Accor.

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image of emmanuelle
If you're looking for a place to grow and create your own path, join us now!

Teaser

General

Content Type

Heartists®’ insights

Publish date

03/04/2025

Summary

At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Teaser

Join us as Emmanuelle shares her 24-year career journey at Accor - from Night Auditor to Global Vice President of Talent & Culture Digital.

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Found 29 result(s)
Results per page 12 24