Heartists®’ insights
Content types

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
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Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
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Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.
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Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his
Our latest job opportunities
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Food & Beverage
Description
Analyze event performance metrics and post-event feedback to identify areas of improvement to the event outcomes. Conduct after action review to ascertain areas of strengths and weaknesses related to
Reference
499ccc59-8517-499a-a64a-e34fd0fbb1c8
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Food & Beverage
Description
Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior t
Reference
8a853d53-e9d7-4d83-8db4-87fd334fe9bd
Expiry Date
01/01/0001
Salary
Location
Sydney, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Sydney
Job Category
Sales & Marketing
Description
Work from home role - 20hrs per week, shifts available Mon-Fri, between 8.30am and 5pmPaid, in person training in Parramatta from the 3rd of November (1 week)$28.30 per hour + Super + Commissions + Em
Reference
f5770f1b-c772-460c-9b4c-2259f30896de
Expiry Date
01/01/0001
Salary
Location
Sofitel Los Angeles at Beverly Hills, Los Angeles, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
SOFITEL
Job type
Permanent
Locations
Los Angeles
Job Category
Food & Beverage
Description
Step into the spotlight as our on-call Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the
Reference
ff171d2a-dc4e-4355-81da-3b125e3e5b9c
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Wellness & Recreation
Description
We are seeking a talented Registered Massage Therapist to join our team. If you are passionate about guest service, eager to be a part of something special and, ready to contribute to the success of a
Reference
c0454cc4-51b2-47b5-bfb4-45c38fadc183
Expiry Date
01/01/0001
Salary
Location
ibis budget Belo Horizonte Afonso Pena, Belo Horizonte, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Rooms
Description
Atender os clientes, de acordo com o estilo da marca de atuação;Prestar informações diversas, de acordo com as necessidades dos hóspedes e práticas essenciais da área;Zelar pela segurança e bem-estar
Reference
83eadf7c-0bd8-4110-bb22-2f4dc57feb4f
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Qetaifan Island North, Lusail, Qatar
Experience Level
Director
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Lusail
Job Category
Sales
Description
Director of Sales - HotelThis position is responsible for leading and driving the hotel’s sales strategy to achieve revenue and market share goals. Reporting to the Cluster Director of Sales, this rol
Reference
13f7b034-e229-470a-9850-4a89963349e0
Expiry Date
01/01/0001
Salary
Location
Novotel London Blackfriars, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Rooms
Description
About the role…In your role you will report to our Night Manager and be an integral part of the front office team as the hotel representative in the absence of senior management and working with the F
Reference
3ccc8f05-c547-40e6-9c5b-9b37f5062316
Expiry Date
01/01/0001
Salary
Location
Raffles Boston, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Boston
Job Category
Culinary
Description
A Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. They are also responsible for assisting the k
Reference
d75aa491-8258-436a-8a43-0b443dcb599b
Expiry Date
01/01/0001
Salary
Location
ibis Jaipur City Centre, Jaipur, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Jaipur
Job Category
Culinary
Description
We are seeking a talented and motivated Commis 2 to join our culinary team. As a Commis 2, you will play a crucial role in supporting our kitchen operations and contributing to the creation of excepti
Reference
f895416a-0eca-4a09-bd6e-225392114f62
Expiry Date
01/01/0001