Heartists®’ insights
Content types

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica

Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion. Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in h

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
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Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
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Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of stories that inspire and connect us. Today, we share the journey of Marina Jovanovska, a dedicated receptionist at the Mercure Hotel am Wittenbergplatz in Berlin.
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Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/05/2024
Summary
At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion. We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his
Our latest job opportunities
Salary
Location
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Santa Monica
Job Category
Rooms
Description
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: Oversee and resolve all guest communication in a profe
Reference
75d42756-74a6-44b0-b36f-25198aa3d4b7
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Engineering & Maintenance
Description
Summary of Responsibilities:Reporting to the Director of Engineering, responsibilities and essential job functions include but are not limited to the following: Deliver professional, engaging, and pro
Reference
bb416cb8-5daa-45e6-a1d4-d3c94a3d9414
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Food & Beverage
Description
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceAssist
Reference
a0726e5c-20f7-4caf-aa1b-b4b82eee9181
Expiry Date
01/01/0001
Salary
Location
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Chicago
Job Category
Culinary
Description
Do you have a heart to serve and love being part of a team? As Stewarding Supervisor, you will assist in the execution of memorable Food & Beverage experiences for our guests.What is in it for you:Emp
Reference
c139b3e4-186e-4f1b-92c6-f83bb84bd396
Expiry Date
01/01/0001
Salary
Location
, Hamilton, Bermuda
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Rooms
Description
Summary of Responsibilities:Reporting to the Housekeeping Supervisor, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engag
Reference
9af2f6fd-0dd9-4b4d-a114-63fed257165e
Expiry Date
01/01/0001
Salary
Location
THE HOXTON HOLBORN, London, United Kingdom
Experience Level
Director
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Finance
Description
We're looking for an experienced Cluster Director of Finance to join our team and to be responsible for the finance function over The Hoxton, Holborn and The Hoxton, Shoreditch.You'll work directly wi
Reference
9497578d-ca5d-4852-88c4-e1e3db8aba8f
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Food & Beverage
Description
Reporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive! Responsibilities and e
Reference
6406b28b-9394-4e5f-84a4-9c78ccaa743c
Expiry Date
01/01/0001
Salary
Location
Aliée Istanbul, Istanbul, Turkey
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Are you a dynamic leader ready to shape the future of one of Istanbul premier dining destinations? As the General Manager, you’ll be the face of Mondaine Pariso, leading operations alongside the Execu
Reference
05e8cd1f-c5b7-413b-9a62-2cb32828517a
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Wellness & Recreation
Description
Basin Glacial Waters is a brand new, highly anticipated Wellness Facility that will offer guests a truly luxurious experience. As part of our Facility team you will have the opportunity to interact wi
Reference
7b8a0d63-bc16-439f-b1b1-18684db4400b
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Food & Beverage
Description
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceAssist
Reference
20f93ca5-ced9-4ed6-b4d4-89b6f7d913d8
Expiry Date
01/01/0001