
How an Assistant Housekeeper at Accor shapes exceptional guest experiences
What does it take to thrive in hospitality? For Halima Chelkha, the answer is passion.
Now an Assistant Housekeeping Manager at Mercure Rif Nador in Morocco, Halima’s journey shows how a role in hospitality is a path that builds confidence, sharpens leadership, and inspires genuine connection every step of the way.
What does an assistant housekeeper do?
An assistant housekeeper is much more than someone who oversees tidy rooms, they’re a key player in delivering an exceptional guest experience.
In her role, Halima champions the heartbeat of the housekeeping department, leading her team with purpose, nurturing a culture of care, and setting the highest standards of cleanliness and hospitality.
She embraces the challenge of keeping everything running seamlessly, all while uplifting her Heartists® and making every guest feel truly valued.
This role calls for not just organisation and adaptability, but a compassionate leader who inspires and empowers others to bring their best every day.
Why choose a housekeeping career at Accor?
“I chose this industry because it combines rigor, organization, and human interaction, qualities that are very important to me,” says Halima.
Working at Accor means joining a community that champions innovation, excellence, and the growth of every Heartist®.
For Halima, it became the perfect place to expand her skills while honoring the values that matter most to her. Our welcoming culture, worldwide reach, and dedication to nurturing talent create a space where careers don’t just grow, they thrive.
Skills of an assistant housekeeper
For Halima, success in housekeeping begins with a genuine passion for service and an eagerness to keep growing. Her journey has been one of continuous learning, developing expertise in team leadership, quality assurance, and creating memorable guest experiences.
Today, she uses those skills to guide, support, and uplift others around her.
As an assistant housekeeper, you learn to communicate with clarity, lead with confidence, and pay attention to the details that make a big difference.
It’s a role that shapes resilient, thoughtful leaders, people who can stay composed under pressure, earn trust through action, and inspire excellence through care.
Growing into a leadership role like assistant housekeeping manager
Halima’s advice is clear: “Never stop learning. Be patient with yourself. Build relationships. Embrace mistakes. Set clear goals.”
These are the principles that have shaped her success. Starting in entry-level roles and growing through hard work and mentorship, she’s proof that the path to leadership is open to anyone willing to walk it with purpose.
We provide the training, support, and global mobility to help you grow from housekeeping team member to assistant housekeeper, and beyond.
If you’re committed to excellence and eager to make a difference, there’s no limit to how far you can go.
Your future in housekeeping starts here
Halima’s journey is a powerful reminder that a role in hospitality is so much more than daily tasks; it’s about leading with heart, growing through every experience, and creating lasting impact. As an assistant housekeeper, you don’t just support a team, you elevate it.
You help shape moments that matter for guests and Heartists® alike. And with a global leader like Accor by your side, each day brings new opportunities to grow, lead, and truly make a difference.
Ready to take the next step? Discover what’s possible as an assistant housekeeper at Accor, where your story, your strengths, and your aspirations are not only welcomed but celebrated.
Discover our latest news!
Latest thinking

Teaser
Sales and Marketing jobsContent Type
Heartists®’ insightsPublish date
06/09/2025
Summary
Not every career begins with certainty, but sometimes, the smallest nudge can spark something extraordinary. For Laura Wahl, that spark came from her mother, who saw her natural people skills and b

Teaser
Culinary jobsContent Type
BlogsPublish date
06/09/2025
Summary
Working in an Accor kitchen means stepping into a world where every moment counts and every skill matters. It’s fast, it’s challenging, it’s full of energy, and it’s where you transform raw ingred
+(2).jpeg)
Teaser
Food and Beverage jobsContent Type
BlogsPublish date
06/09/2025
Summary
Not every career begins at a desk. Some start behind a bar, where creativity flows as freely as conversation, and every shift is a chance to make someone’s day. At Accor, bar jobs are more than ju
.jpeg)
Content Type
BlogsPublish date
05/27/2025
Summary
At Accor, every Heartist® plays a part in creating exceptional experiences for our guests — and the Maintenance Technician is no exception. As the backbone of hotel operations, Maintenance Technic
.jpeg)
Teaser
HR jobsContent Type
BlogsPublish date
05/27/2025
Summary
At Accor, our Heartists® are at the heart of everything we do, and our Human Resources (HR) teams play an important role in shaping that success. Behind every thriving team and engaged Heartist® i
.jpeg)
Content Type
BlogsPublish date
05/27/2025
Summary
Step into any Accor hotel, and you’ll notice the polished floors, the perfect lighting, and the quiet hum of everything working just as it should. What you won’t always see is the team making that
.jpeg)
Teaser
Food and Beverage jobsContent Type
BlogsPublish date
05/27/2025
Summary
There’s something special about the way a great meal can bring people together. At Accor, food and drink go far beyond the plate, they’re an experience, a connection, and a chance to make someone’s

Teaser
GeneralContent Type
BlogsPublish date
03/27/2025
Summary
At Accor, we believe that a fulfilling career goes hand in hand with making a positive impact on the world. Sustainability in hospitality is at the heart of our values, and we’re proud to be leadin
__original+(1).jpeg)
Teaser
Revenue Management jobsContent Type
BlogsPublish date
03/27/2025
Summary
What is a Hotel Revenue Manager? A hotel revenue manager at Accor is a strategic leader who drives profitability and shapes the future of the hotel’s financial success. This role goes beyond numb
.jpeg)
Teaser
Culinary jobsContent Type
BlogsPublish date
03/27/2025
Summary
Are you passionate about creating unforgettable dining experiences? Do you dream of honing your skills in a dynamic and inspiring kitchen? At Accor, being a Commis Chef is more than just a job—it’s
Latest jobs
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Culinary
Description
Reports To: Chef de Cuisine/Executive ChefSupervises: Line Cooks, StewardsGeneral Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous knows the real hard work is yet to co
Reference
5ca2544e-3075-4881-8e53-c9debc6987c0
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Culinary
Description
Reports To: Sous Chef, Chef de Cuisine, Executive Chef General Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also perform
Reference
726683e2-e2b6-43e0-b916-bfc7e52765de
Expiry Date
01/01/0001
Salary
Location
FAIRMONT FAIRMONT NEW ORLEANS, New Orleans, United States
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
New Orleans
Job Category
Engineering & Maintenance
Description
What do we expect from you?Fairmont New Orleans is set to become the premier luxury destination, and we are searching for an experienced, forward-thinking Director of Engineering to lead the pre-openi
Reference
e1a1953c-2ccb-41be-a1ac-2d83282c0e7c
Expiry Date
01/01/0001
Salary
Location
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Culinary
Description
Você será responsável por: Executar atividades de apoio à cozinha, lavando / limpar a louça, panelas e utensílios da cozinha, auxiliando quando necessário no pré-preparo e preparo dos alimentos, man
Reference
d5e2b1ba-7bbb-4183-9ed4-aa659a482d11
Expiry Date
01/01/0001
Salary
Location
London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Finance
Description
As Finance Manager Reporting FP&A, you will own and drive all regional coordination in P&L reporting. Continuously driving insights, you will help to deliver accurate forecasting to key business stake
Reference
3bc1de9a-fdaa-42d7-9667-cb9e4db02f87
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Sales & Marketing
Description
What You'll be Doing:Engage with Guests: Answer inbound calls in an unscripted, conversational manner while assisting with room and suite reservations for our luxury brands around the world, including
Reference
138fc4b4-4f1e-4e69-a4fd-92864364f827
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Edmonton
Job Category
Food & Beverage
Description
Fairmont Gold Supervisor (Maternity Coverage - until February 17, 2027)At Fairmont Hotel Macdonald, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel”
Reference
92874cb0-552b-427b-ac66-6afb6dc670b3
Expiry Date
01/01/0001
Salary
Location
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Guarulhos
Job Category
Talent & Culture
Description
Supervisionar e administrar os procedimentos relativos às rotinas de T&C, priorizando e distribuindo tarefas, orientando equipe e solucionando os problemas operacionais pertinentes. • Responder pe
Reference
73f1943c-61fb-42d2-91dc-71bd0e7f7eb0
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Sales & Marketing
Description
The Royal Service department is the communication hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service oriented response to any request. We are commi
Reference
57217579-7923-40bc-bbe9-8b1e6ad1c09d
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Lexington
Job Category
Sales & Marketing
Description
Reports To: VP, Hotel Operations Supervises: One to three Sales Managers and/or Coordinators General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming
Reference
9980650b-57fe-47f6-b513-109492df12cd
Expiry Date
01/01/0001