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From a Reception job to leadership: How passion drives success in hospitality

Teaser

Front Office jobs

Content Type

Heartists®’ insights

Publish date

11/05/2024

Summary

At Accor, we believe every journey in hospitality is a story of growth, challenges, and passion.  We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his

Teaser

We sat down with James Wan, Food & Beverage Manager at Mercure London Bridge, to dive into his experiences.

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image of hotel receptionist looking at computer and smiling
Dive into a day in the life of a Hotel Receptionist at Accor

Teaser

Front Office jobs

Content Type

Blogs

Publish date

09/04/2024

Summary

Being a Hotel Receptionist means offering the first smile and being the first contact that will mark our guests’ stay. That part is central because, as the saying goes, you never get a second c

Teaser

Explore what a Hotel Receptionist does.

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A photograph of Lília
Meet Lília: Front Office & Reservations Manager at Novotel Lisboa

Teaser

Front Office jobs

Content Type

Heartists®’ insights

Publish date

07/02/2024

Summary

Today, we’re thrilled to share the inspiring story of Lília Dias, Front Office & Reservations Manager at Novotel Lisboa in Portugal. Lília’s journey from a challenging upbringing to a flourishing

Teaser

Join us as we explore Lília's path to success and the role Accor played in transforming her life.

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