Accor Academy - Accor Careers

We love empowering you
to let you invent your own future.

The Accor Academy fosters professional growth and operational excellence by curating training modules delivered by experienced internal facilitators, ensuring tailored and relevant learning experiences for all Heartists®.

19M

hours of training since 2020

90%

of Heartists® trained every year

100 +

courses published

Cultivate your curiosity and be the adventurer of your career

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Accor Academy's Mission

PIONEER

A pioneering force in learning & development within the hospitality industry established since 1985.

EMPOWER

A platform to empower our Heartists® to develop, refine, and master essential skills.

REVEAL

A powerful tool to foster an inclusive environment where career progression is based on dedication, talent, and hard work.

40 Years of empowering our Heartists®

1985: Birth of Accor Academy

Launched in 1985 in France, it all started with a building where learners would spend the week and experience an immersive learning lab, complete with its own hotel and restaurant. This was the very first Corporate University of its kind in Europe.

1990: International Expansion

We went from « come to us in France » to « we come to you, wherever you are », powered by regional Academies : Europe and North Africa, Middle East, Africa, and Asia Pacific, Americas, Greater China.

2000: Digital Evolution

Accelerated by the pandemic, Learn Your Way was launched in 2024 and serves as the Accor Academy global digital learning platform.

2026: Learning Portfolio Evolution

Our content library is continuously reinvented to support Accor’s global strategy. Today the training offering is brand-led, performance driven and ESG focused.

Accor Academy: Global Pillars

Operational Excellence

Delivers foundational training in operational skills and hospitality basics with a region-specific tailored approach

Leadership & Culture

Develops leaders for supervisory & management roles through development programs & Global Leadership Programs that foster a consistent leadership culture

Sustainable & Ethical Business

Instills knowledge of legal requirements, compliance, and ethical practices, underscoring our commitment to responsible business conduct

We love empowering you
to let you invent your own future.

19M

90%

100 +

Cultivate your curiosity and be the adventurer of your career