5 good reasons you should consider a hospitality career at Accor
Have you ever considered a career in the hospitality industry? Perhaps not, but you might be surprised: many roles, including yours, play an essential part in keeping our industry and establishments running smoothly!
At Accor, we are leaders in this sector, but beyond that, we are pioneers in the art of responsible hospitality. What drives us every day is the opportunity to connect people and cultures, pouring our heart into everything we do.
It is this passion and the desire to do things sincerely that unites our 360,000 employees around the world, whether they are Chefs, Maintenance Technicians, Finance experts, or Receptionists. That's why we call ourselves Heartists®!
Discover what it truly means to become a Heartist®, and to start a life-changing experience at Accor.
Be all you are
At Accor, diversity is our greatest strength, as we foster a culture of authenticity, creativity, and personal growth. Conscious that our richness lies in the 120 nationalities, the different backgrounds, stories and personalities of those who are the beating heart of our Group, we encourage our Heartists® to cultivate their uniqueness.
Day after day, we are committed to offering them the resources and opportunities tailored to their needs and ambitions, allowing them to thrive in an environment where they can fully be themselves.
By our side, you will be proud to belong to a Group deeply committed as we keep reinventing ourselves, to pave the way for the most DEI in our industry, and in society. For example, we have built a gender diversity network - RiiSE, bringing together 26,000 members from all countries, ages, genders, and cultures, to ensure an inclusive space where discrimination and harassment have no place, and where mentorship empowers everyone to thrive.
Grow & create your path
Because you are unique, your career path with us should be as well.
From the first day you join Accor as a Heartist®, you will step into a vibrant classroom in the school of life and embark on a life-changing experience. At the heart of your journey will lie our commitment to supporting and empowering you with opportunities to grow, strengthen your skills, and acquire new ones through top-class training programs, development plans, and tailored courses. An invitation to cultivate your curiosity and be the driver of your career, whatever your aspirations may be.
Whether you want to join us for a short experience or already project yourself into the Group for the long term, we are here to support your ambitions every step of the way.
Work with purpose
Our mission is human, essential: to bring cultures together, open windows to the world, and provide unforgettable experiences. As Heartists®, working with purpose is a commitment we bring to life every day, as we contribute to transforming society through hospitality.
Everything you will do with us at Accor, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
With us, you will discover that being committed is a valued mindset, as you will be encouraged to participate in CSR training, solidarity days, or to develop projects that matter to you thanks to our dedicated endowment fund. In addition, with the Heartists® for Good program, you will have the opportunity to volunteer one day a year, during your regular working hours.
Enjoy and feel valued
We know how much dedication and heart our Heartists® put into their work: caring for their clients and colleagues is what they naturally do every day. As a Group, we owe them the same degree of attention and even more! For instance, all employees benefit from exclusive access to our internal ALL Heartists® program, allowing them to benefit from exclusive offers within our establishments.
We prioritise making our teams feel the impact of their commitment in the Group’s success, and ensure their efforts are truly recognized and valued. That’s why each year, we shine a spotlight on our dedicated Heartists® who have made outstanding contributions at the Bernaches Awards. The Bernaches are Accor's signature awards program that recognizes Heartists® from around the world and across functions who have delivered extraordinary projects.
Embark on a unique hospitality career at Accor
At Accor, unlike anywhere else, you will have the opportunity to work with your heart first, because to us, hospitality is, above all, a work of heart. You will have room to keep innovating and challenging the status quo, contributing to bringing our vision of hospitality to life.
You will join a supportive environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil your dreams, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
Explore our hospitality career opportunities, and let your heart guide you into a world where life pulses with passion.
Discover our latest news!
Latest thinking
Content Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Some careers are found, others are chosen. For Ali Dhifli, becoming a gardener at Mövenpick Hotel Gammarth Tunis was both a passion and a calling. Drawn to nature, beauty, and creating welcoming s
Teaser
Front Office jobsContent Type
Heartists®’ insightsPublish date
11/17/2025
Summary
Every career path has its twists and turns, but sometimes life leads you exactly where you’re meant to be. For Lobna Laajimi, that place is hospitality at Accor. Starting her journey in internatio
Teaser
GeneralContent Type
BlogsPublish date
11/17/2025
Summary
Egypt is a country where timeless history meets vibrant modern hospitality, and at Accor, you can be part of it. From the golden shores of the Red Sea to the bustling heart of Cairo, our hotels ar
Teaser
Early CareersContent Type
BlogsPublish date
11/05/2025
Summary
A graduate job isn’t just your first step into the working world; it’s the start of a journey full of learning, growth, and exciting opportunities. Whether you’re asking ‘What is a graduate jo
Teaser
GeneralContent Type
BlogsPublish date
09/09/2025
Summary
At Accor, every hotel has a story, and every Heartist® helps bring it to life. From boutique design details to immersive guest experiences, our Heartists® are at the heart of what makes our hotels
Teaser
Admin jobsContent Type
BlogsPublish date
09/09/2025
Summary
Behind every smooth-running hotel, resort, or office at Accor is a team of dedicated administrative Heartists®. Admin jobs at Accor aren’t just about paperwork; they’re about keeping operations sea
Teaser
GeneralContent Type
BlogsPublish date
09/09/2025
Summary
From the buzz of Sydney’s city hotels to the laid-back charm of coastal resorts, Accor offers some of the most exciting hospitality jobs in Australia. From welcoming guests at reception to craftin
Teaser
Housekeeping jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Curious about what a shift leader does and why this role matters so much in hospitality? Meet Yuri Menel, Shift Leader at Novotel Milano Nord Ca Granda in Italy. Yuri’s story shows how dedica
Teaser
Food and Beverage jobsContent Type
Heartists®’ insightsPublish date
07/24/2025
Summary
Are you curious about what it means to be a head waitress and why this role can be so rewarding? Meet Fiona Jabri, Head Waitress at ibis Paris Coeur d'Orly, whose journey into hospitality sho
Teaser
GeneralContent Type
BlogsPublish date
07/24/2025
Summary
If you’re dreaming of a career in hospitality that’s exciting, rewarding, and full of possibility, Dubai might just be the place for you. Known for its vibrant culture, iconic skyline, and wor
Our related job opportunities
Salary
Location
Raffles Hotel Le Royal, Phnom Penh, Cambodia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Phnom Penh
Job Category
Food & Beverage
Description
Key ResponsibilitiesOperational ExcellenceAdhere to all hotel rules, regulations, and policies at all times.Anticipate business volume by considering hotel occupancy, colleague leave plans, and commun
Reference
493a3233-26fe-44aa-8a89-8cdbafd76ebb
Expiry Date
01/01/0001
Salary
Location
ibis Sydney Thornleigh, Thornleigh, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Thornleigh
Job Category
Rooms
Description
Working across both Reception and Food & Beverage outletSupervise, train, and support front office staff to deliver outstanding customer service.Oversee daily operations of the reception/front desk ar
Reference
462b6d05-6fb5-4fa0-83b7-e757125e7dc3
Expiry Date
01/01/0001
Salary
Location
Cancún, Mexico
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cancún
Job Category
Executive & Hotel Management
Description
Responsable por el área de AlojamientoOrganiza las compras del área, así como de toda la infraestructura necesaria para el personal involucrado.Responsable por la definición y control del presupuesto.
Reference
5c369ae9-1223-4c9a-ae29-1722cf05d68d
Expiry Date
01/01/0001
Salary
Location
Copiapó, Chile
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Copiapó
Job Category
Executive & Hotel Management
Description
Responsable por el área de Alimentos & BebidasOrganiza las compras del área, así como de toda la infraestructura necesaria para el personal involucrado.Responsable por la definición y control del pres
Reference
a0fb3f6d-9831-457e-9799-6eee3230c674
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Apartments Downtown Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Handle all incoming and outgoing room reservation requests via phone, email, and online channels, ensuring adherence to hotel standards and procedures.Provide exceptional communication and sales skill
Reference
8ac02647-731f-4cb7-97bf-7030b0faa0b5
Expiry Date
01/01/0001
Salary
Location
ibis Monterrey Valle, Monterrey, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Monterrey
Job Category
Rooms
Description
¡Usted está en el corazón del hotel! Como CAMARISTA de Ama de Llaves, usted tendrá la responsabilidad de realizar la limpieza de habitaciones y tareas asignadas dentro del departamento de Ama de Llave
Reference
976e31b8-cced-44f5-bec0-81b9630576cb
Expiry Date
01/01/0001
Salary
Location
ibis Monterrey Valle, Monterrey, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Monterrey
Job Category
Food & Beverage
Description
Brindar el Servicio y Venta de Alimentos y Bebidas al Huésped / Cliente tanto en el Restaurante como en el bar de manera satisfactoria y superando sus expectativas, con el fin de mantener en todo mom
Reference
fe8f42c4-d795-4fde-b68d-f93c39e3a008
Expiry Date
01/01/0001
Salary
Location
Novotel Miami Brickell, Miami, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Miami
Job Category
Rooms
Description
The PBX Operator / Reservations Agent is a dual-role position responsible for providing exceptional guest service through efficient telephone operations and accurate reservations handling. This role e
Reference
d27402de-8a19-45d3-9129-61de6b11980c
Expiry Date
01/01/0001
Salary
Location
ibis Monterrey Valle, Monterrey, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Monterrey
Job Category
Food & Beverage
Description
Recepcionista ¡Las primeras impresiones son todo! Como Recepcionista, cuidará de los huéspedes desde el momento en que llegan hasta su partida, asegurándose de que tengan una experiencia memorable co
Reference
2ff4cdd3-972b-430e-b39e-242fb7d1277b
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Issy-les-Moulineaux
Job Category
People & Culture
Description
L’équipe People & Culture Luxury & Lifestyle est à la recherche d’un(e) stagiaire pour participer au déploiement de la stratégie RH de la division Luxury & Lifestyle et de la marque Orient Express.Vou
Reference
b6a15301-68e5-40c7-b534-155b0895956a
Expiry Date
01/01/0001