
5 reasons you should consider a hospitality career at Accor
Considering a career in hospitality? Wondering, "Is hospitality a good field?" Continue reading to find out.
At Accor, we are more than a hospitality leader. We are pioneers in the art of responsible hospitality, connecting cultures with heartfelt care and putting our Heartists® in the center of everything we do.
With us, your personality is valued, and your growth opportunities know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, the planet. Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Here are 5 reasons you should join Accor and explore the endless possibilities awaiting you in the dynamic world of hospitality:
- Be ALL You Are
- Grow & Create Your Path
- Enjoy & Feel Valued
- Work with Purpose
- Hospitality is a Work of Heart
Be ALL You Are
At Accor, we celebrate diversity and inclusivity. As Heartists®, we foster a culture that values authenticity, creativity, and personal growth. We value the richness of the 120 nationalities, different backgrounds and stories that make us.
Here, you're encouraged to bring your unique personality, history, and culture to the table, creating a vibrant and supportive work environment where everyone can thrive.
We believe in diversity as a key driver for collective performance and we actively contribute to building a more inclusive and diverse workplace. As an example, one of the ways we empower women within the company is through our gender diversity network - RiiSE. With over 26,000 members across the group, representing all countries, cultures, ages, and genders, this network aims to eliminate all forms of discrimination and harassment while providing mentorship opportunities.
Grow & Create Your Path
It is a common misconception that the hospitality industry only offers temporary jobs. We often get the question “Can you make a career in hospitality?” While you can join us for a short time, we also offer long-term career paths.
We believe hospitality is a school of life and we empower our Heartists® to take charge of their career trajectory. We love revealing and empowering you, to let you invent your future.
Our values are more than words on a page. In 2023, more than 6 million hours of training were delivered and more than 190,000 Heartists® trained.
With access to leading training and development plans, tailored courses, and continuous learning opportunities, you'll have the resources and support to evolve and excel at every stage of your career.
Work with Purpose
Our purpose is to pioneer the art of responsible hospitality. You as a Heartist® will be challenging norms and pioneering a new and innovative approach to hospitality. A career at Accor means working with purpose.
We enable our Heartists® to create unforgettable experiences for our guests, making hospitality truly unique.
Whether it's crafting personalized experiences, fostering connections, or contributing to positive and sustainable impacts, your work here goes beyond service—it's about creating lasting memories and meaningful connections.
One of the ways we support our Heartists® in creating a positive impact on our communities is through Heartists® for Good. This is an opportunity to do voluntary work during working hours, one day a year. In addition, with our Solidarity Accor initiatives, we aim to help and empower populations living under precarious conditions to work themselves out of poverty and social exclusion. We welcome our Heartists® to submit a project which supports this cause and have the opportunity to see their initiative funded by Accor through the endowment fund.
Enjoy and Feel Valued
We understand the importance of feeling valued and appreciated for your contributions.
This is why we prioritize recognition and reward for our dedicated Heartists®. Just as you care for our guests every day, we're committed to caring for you, ensuring that your efforts are recognized, appreciated, and rewarded every step of the way.
Every year, we shine a spotlight on our dedicated Heartists® who have made outstanding contributions at the Bernaches Awards. The Bernaches are Accor's signature awards program that recognizes Heartists® from around the world and across functions, who have delivered extraordinary projects. The awards are deeply rooted in Accor’s culture and serve as a testimony to the group's firm commitment to highlight and reward Heartists®.
Yes, recognition is important but we also want to take care of you. That is why our Heartists® have exclusive access to our ALL Heartists® program so they can fully enjoy the benefits of our hospitality universe.
Hospitality is a Work of Heart
This statement, ‘hospitality is a work of heart’, embodies the essence of our company culture.
We proudly embrace the hospitality industry and the challenges that come with it. These challenges are what makes working at Accor so stimulating for our Heartists®.
We are looking for new Heartists® who value passion, and dedication and are ready to work with their heart and contribute to creating memorable experiences for our guests. Does this sound like you?
Embark on a rewarding hospitality career at Accor
A hospitality career at Accor offers more than just a job—it's an opportunity to be part of a diverse and inclusive culture, where individuality is celebrated, growth is encouraged, and purpose-driven work is the norm.
So, whether you're embarking on a new career journey or seeking to elevate your hospitality career to new heights, consider joining us at Accor and experience a world of endless possibilities, meaningful connections, and unparalleled growth opportunities.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion by exploring our hospitality careers today.
Vicky
Recruiter
Meet Vicky our Front Desk Associate test test test
Discover our latest news!
Latest thinking

Teaser
Revenue Management jobsContent Type
Heartists®’ insightsPublish date
03/05/2025
Summary
As a child, I saw a globe and became determined to travel. As a result, I invested much time and energy in learning languages. I graduated from university in tourism economics and as part of that

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
03/04/2025
Summary
At Accor, all our Heartists® are talents in the making. It is essential that each of them can cultivate their curiosity, by exploring new horizons and developing new skills, in order to be the adve

Teaser
Head Office jobsContent Type
BlogsPublish date
02/17/2025
Summary
You might already be familiar with Accor as a pioneer in the hospitality industry. Perhaps you have already enjoyed a stay in one of our lifestyle destinations, or heard about the latest initiative

Content Type
Heartists®’ insightsPublish date
02/11/2025
Summary
When it comes to career changes, few are as transformative as Olivier Eyriac’s journey. From a Carpenter in the construction industry to a Maintenance Manager in the hotel sector, Olivier has embra

Teaser
Finance & Audit jobsContent Type
BlogsPublish date
02/11/2025
Summary
At Accor, finance goes beyond numbers—it powers innovation, supports sustainable growth, and enables seamless guest experiences in over 110 countries. A career in finance at Accor opens the door t

Teaser
Tech and Digital jobsContent Type
BlogsPublish date
02/11/2025
Summary
What do you do in an IT job? Looking for a career in Information Technology that combines innovation, global opportunities, and the chance to shape the future of hospitality? At Accor, IT roles g

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe in fostering talent, supporting growth, and empowering individuals to reach their full potential. As part of our commitment to career progression, we sat down with Rafael Fröh

Teaser
Hotel Management jobsContent Type
Heartists®’ insightsPublish date
01/17/2025
Summary
At Accor, we believe every career has the potential to transform lives—both for our guests and our team members. For Gábor Ulkei, now a General Manager at Hotel Nemzeti Budapest - MGallery, the ho
.jpeg)
Teaser
Head Office jobsContent Type
BlogsPublish date
01/17/2025
Summary
What is corporate social responsibility? Corporate Social Responsibility (CSR) is about businesses making a positive impact on the world by operating in a way that benefits society, the environmen

Teaser
GeneralContent Type
Heartists®’ insightsPublish date
11/29/2024
Summary
At Accor, we believe in the power of growth and development, and Yanis’ journey is a perfect example of this. Starting as a Receptionist and now thriving as an Expert Housekeeper, Yanis has embraced
Latest jobs
Salary
Location
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Engineering & Maintenance
Description
Reporting to the Portfolio Director of Engineering, we are currently seeking a Duty Technician to join our team. This role is suitable for someone who is experienced in a similar role and can turn the
Reference
d7a6915d-10d3-4964-991e-02243b36b499
Expiry Date
01/01/0001
Salary
Location
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Philadelphia
Job Category
Sales & Marketing
Description
Event Sales ManagerWe are seeking a highly motivated and results-driven Event Sales Manager to join our dynamic team. As an Event Sales Manager, you will play a pivotal role in driving revenue throug
Reference
366dac72-227e-436e-b428-877b154d639b
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Talent & Culture
Description
Como maestro de inglés en Fairmont Mayakoba, tendrás la oportunidad de desarrollar las habilidades de nuestros colaboradores mediante métodos de enseñanza tanto tradicionales como modernos. Aplicarás
Reference
0a7c23c5-4042-4e72-9ad0-0a576e4179b7
Expiry Date
01/01/0001
Salary
Location
Mercure Perth On Hay, Perth, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Perth
Job Category
Rooms
Description
What will you be doing?Assist and oversee the day-to-day operations of the Front Office teamSupervise and monitor team members with true leadership ability that motivates the entire team.Take initiati
Reference
30e34ce6-0db0-43ef-89d6-c1ba8e892805
Expiry Date
01/01/0001
Salary
Location
Fairmont Heritage Place Mayakoba, Playa del Carmen, Mexico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
Agente de Reservaciones y Royal Service El Agente de Reservaciones y Royal Service brinda un servicio personalizado y de alta calidad a propietarios y huéspedes, respondiendo rápidamente a solicitude
Reference
38f1bc4d-bb6a-4468-95cc-d572d10865f9
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Lake Louise
Job Category
Food & Beverage
Description
Join our team as a Porter and contribute to delivering a high standard of service and hospitality to our guests. In this role, you'll be integral in ensuring a smooth dining experience through efficie
Reference
ccb9bbad-ab1b-4b91-be6a-7a5b32498f88
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Culinary
Description
Are you ready for a new challenge? Well, the Fairmont Chateau Lake Louise is looking for an upbeat, motivated and detail oriented person to hire on as one of their new Stewarding Supervisors. This rol
Reference
ae48c256-90db-4d3d-85f2-2196b6adddac
Expiry Date
01/01/0001
Salary
Location
Raffles Boston, Boston, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Boston
Job Category
Wellness & Recreation
Description
The Spa Concierge is responsible for interacting with guests in the spa, ensuring each guest experience is personalized and seamless. The Spa Concierge is knowledgeable about the services and product
Reference
077b18c4-d73b-4188-bdec-11a100acdc85
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Sales & Marketing
Description
Event Sales & Services ManagerAre you an organized, dynamic, and results-driven professional with a passion for creating unforgettable events? We are looking for an Event Sales & Services Manager to j
Reference
c6563e31-85e7-417d-ac23-81112ae6aa73
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
Create the experience before the guest has even arrived. As a Housekeeping Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest suites & villas are well e
Reference
2cd30174-3279-49cb-a696-bf7b55e6733c
Expiry Date
01/01/0001