Sales Performance Analyst (Work-Study Apprenticeship)

Join Accor, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. There are plenty of opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our clients, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.
Become a Heartist®, and let your heart guide you in this world where life beats stronger.

As part of a work-study apprenticeship we are seeking a Sales Performance Analyst to join our Global Sales Luxury & Lifestyle team, based in our global HQ in Issy-Les-Moulineaux, France.

In this role, you will be responsible for analyzing sales data, identifying trends, and providing actionable insights to drive sales performance and optimize strategies.

• Sales Data Analysis: Collect, organize, and analyze sales performance data from multiple regions, brands, and distribution channels. Identify key performance indicators (KPIs) and trends to evaluate sales performance globally.
• Reporting & Dashboards: Develop, maintain, and distribute regular sales performance reports and dashboards to provide leadership with data-driven insights. Ensure timely and accurate reporting of global sales metrics.
• Forecasting: Assist with the development of sales forecasts. Collaborate with the sales directors to align forecasts with business goals.
• Sales Strategy Support: Work closely with the Accounts Managers and the Hotel Sales Relation functions across our different Business Units to monitor the success of sales initiatives. Provide insights that help refine strategies, identify potential sales opportunities, and address any performance gaps.
• Sales Tools & Systems: Support the optimization of sales performance tools, such as CRM platforms, ensuring accurate data input and use. Collaborate with data and sales teams to improve tool efficiency.
• Cross-functional Collaboration: Partner with other Regional/Brands Sales, Data, Finance, and Operations teams to provide actionable insights into sales performance and align with broader business objectives.

• Currently pursuing a master’s degree (or equivalent) in Business Administration, Finance, Hospitality Management, or a related field – preferably with a specialization in data analytics
• Fluent in English (e.g. : TOEIC score C1 or above), French spoken and written
• Strong analytical skills with experience in working with large data sets and translating data into actionable insights.
• Proficiency in Microsoft Excel. Knowledge in Power BI, Tableau and/or other data visualization tools, Dataiku, Snowflake and/or other database management toosl is a plus. SQL, Python knowledge also a plus.
• Excellent attention to detail and a commitment to data accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced, global environment.
• Strong verbal and written communication skills to present findings to both technical and non-technical stakeholders.
• Team player with the ability to collaborate effectively with cross-functional teams across multiple time zones.

The employee benefits at Accor include:

A true work-life balance:

• Remote work: Up to 8 days of remote work per month, depending on team rituals. Reimbursement for equipment expenses and daily allowances provided.
• Work Everywhere: Personal access offered to more than 500 coworking spaces, many of which are located within our hotels. An opportunity also to connect with our hotel employees!
• ALL Heartists Program: Benefits, stays, and unforgettable experiences at all our Accor locations worldwide. More than 70 partners across various fields (Travel, Gourmet, Wellness and Sports, etc.) to satisfy all your desires.
• At our Issy-les-Moulineaux site: unlimited coffee, a corporate restaurant offering quality gourmet services, a fitness room, and corporate concierge services.

Attractive financial benefits:

• A group profit-sharing scheme and bonuses, with company contributions if you invest in the PEEG/PERCOL plan.
• A sustainable mobility allowance of up to €700/year for employees using green transportation methods, and a 75% reimbursement for the NAVIGO pass.
• Access to the Works Council (CSE).

Let’s not forget the support throughout your career within the Group:

• Learning & Development: Talent management at the heart of our HR strategy and an excellent training catalog, opening many opportunities for intra-sector and international mobility.
• A referral program offering €1,500 gross to reward your participation in recruiting qualified profiles.