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  1. Full-Time
  2. Permanent
  3. SWISSOTEL
  4. Sales

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Swissôtel The Bosphorus - Istanbul, İstanbul, Turkey

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REF65282T

Leisure Sales Representative/Executive

Region

MEA SPAC


Company Description

Where passion drives life, join us at Accor!


As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.


With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.


If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?


Job Description

  • Organizes and participates in familiarization trips in collaboration with Global Sales Offices, Head Office, airlines, and other key market sources.

  • Follows up on requests from leisure (holiday) travel groups and manages the entire process effectively.

  • Develops tailor-made programs in line with travel agencies' specific requests.

  • Prepares and executes annual, monthly, and weekly sales action plans for the responsible segment.

  • Conducts a minimum of 15 corporate agency visits on a weekly basis.

  • Carries out regular market research to identify new travel agencies and companies with accommodation potential.

  • Maintains regular communication with agencies in their portfolio through phone calls and personal visits.

  • Establishes, strengthens, and sustains strong business relationships with travel agencies.

  • Negotiates rate agreements with potential agencies and monitors the revenue performance of these partnerships.

  • Works in close cooperation with the hotel’s sales team to ensure aligned sales efforts.

  • Coordinates with Reservations, Reactive Sales, and Events departments to ensure smooth operations.

  • Utilizes Opera PMS and Sales & Catering systems efficiently; enters and updates all client and agency information accurately.

  • Ensures that the agency portfolio is kept up to date and that all necessary data and reports are accurately recorded in the system.

  • Prepares weekly sales reports, including detailed feedback on agency visits and meeting outcomes.

  • Monitors market trends and competitor activities, sharing relevant insights with management to support strategic planning.

  • Attends agency and client events; welcomes key clients and partners at the hotel.

  • Actively participates in Sales & Marketing team meetings.

  • Promotes all hotel services and facilities effectively to travel agencies.

  • Ensures that all reservations are accurately entered into the system to support reliable reporting.

  • Prepares monthly reports related to their area of responsibility, presents them to management, and takes necessary action.

  • Communicates guest and client requests to relevant departments in a timely and accurate manner.


Qualifications

  • A university degree in Tourism, Hospitality Management, Business Administration, or a related field (preferred),

  • Minimum 2–3 years of experience in a similar sales role within the hospitality or leisure travel segment,

  • Proficient in Opera PMS and Sales & Catering or similar hotel management systems,

  • Strong analytical skills with the ability to conduct market research and develop segment-based sales strategies,

  • Excellent verbal and written communication, presentation, and negotiation skills,

  • Demonstrated ability to build and maintain strong relationships with travel agencies and clients,

  • Willingness and flexibility to travel and work outside standard office hours when necessary,

  • Strong time management, organizational, and reporting skills,

  • A collaborative team player who can coordinate effectively with internal departments,

  • Competent in using Microsoft Office applications, especially Excel, Word, and PowerPoint,

  • Able to monitor market trends and competitor activities to provide strategic input,

  • Confident in professionally representing the hotel and promoting its full range of services,

  • Fluent in English (a second foreign language is an advantage).

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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