Senior Sales Manager

We are currently looking for a Senior Sales Manager to join our London Cluster sales team.

Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share.

Reporting to the Area Director of Sales – London, we’ll look to you to drive some amazing business into Hoxton’s London portfolio of hotels across all segments with key focus into the meetings and events and groups. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and our newest location, The Hoxton, Shepherd’s Bush.  

If you’re great with people, keen to hit those targets and have several years’ experience in a hotel sales environment, this is just the ticket.

What you’ll do…

• Proactively generate new business across meetings, events and groups by working and targeting key domestic and internation DMC’s, TMC’s the Accor brand and GSO.
• Support with total account management across the portfolio of existing accounts to uncover opportunities locally across MICE for  The Hoxton’s London Cluster. This includes building great relationships with some big names and entertaining regularly within the hotels, as well as leading on strategic actions to increase share.
• Work with the Area Director of Sales to prepare and executive creative sales strategies to maximise our revenue opportunities across multiple segments.
• Use initiative to generate new business leads through market research, utilising our tools, liaising with the Global Sales team and the Accor team.
• Get involved in supporting, coaching and mentoring the junior members of the sales team and working closely the Mice manager.
• Pay attention to the commercials and monitor new market trends – absorbing the monthly figures and tweaking sales strategies accordingly to ensure budgets are met throughout the year
• Represent The Hoxton at industry networking events and sales trips.
• Organise show rounds, familiarisation trips, office visits and presentations to enhance The Hoxton’s exposure amongst ‘Key Decision Makers’ in the industry
• Utilise the ACCOR systems to maintain up-to-date account information and assess lead opportunities
• Work towards Corporate, Consortia & Group, M&E revenue goals and team KPIs
• Cross-sell The Hoxton and Ennismore properties globally
• Support with weekly and monthly reporting, strategy meetings and owners reports

What we’re looking for…

• Someone with at least 2 years’ experience in London Hotel sales who can make a quick impact in our team
• A people person who’s great at growing and nurturing long lasting relationships
• We’re big on enthusiasm and those who get a kick out of working autonomously
• People who enjoy working in a place where things move and change quickly
• You’re looking for a place where you can be you; no clones in suits here
• You’re passionate about hospitality – whether that’s a drink, a meal, an event or a bed for the night
• We leave our egos at the door and help each other to get the job done
• You’re up for doing things differently and trying (almost) everything once
• If we get stuck in a lift together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other, and has fun along the way

What’s in it for you…

• Competitive salary
• 25 days holidays (plus bank holidays), pension, and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s Ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact