A day in the life of a Food and Beverage Manager at Accor: Andrea’s career story

Meet Andrea di Coppi, one of our Food and Beverage Managers in our Novotel & Ibis Styles Madrid City Las Ventas hotel in Spain. Andreas's journey from humble beginnings to managerial heights, coupled with his dedication to excellence, serves as a testament to his unwavering commitment to the artistry of hospitality. Unlock his career story:

What was your first experience of working for Accor?

"I joined Accor in August 2019, embarking on a transformative journey - a pioneering pilot project merging two brands under one roof. 

Unlike traditional combinations where brands stand side by side, our hotel uniquely integrates Ibis Styles from the 1st to the 3rd floor and Novotel from the 4th to the 8th. 

Additionally, we introduced INSOLITO*, a novel gastronomic concept, aiming to captivate not only our guests but also the local community, bridging the gap between a hotel and its neighborhood. 

The hotel's rich history dates back to its opening in late 1985, followed by a comprehensive refurbishment in 2018, culminating in its grand reopening in October 2019."

Tell us about your journey into hospitality and your transition to Accor

"My fascination with hospitality traces back to my youth in Italy, where I studied hospitality and catering business. 

My father always joked by saying “I wasn’t fit to work in hospitality”. So at the age of 15, I embarked on my first job in a hotel during the summer season—an experience that ignited my love for the industry. 

What drew me most to hospitality was the opportunity to engage with people, guide them in culinary choices, and create memorable experiences. 

Transitioning to Accor in 2019 marked a pivotal moment in my career, allowing me to not only reshape the hotel's aesthetics but also nurture its staff, blending my passion for hospitality with the values of the Accor brand."

Share a memorable milestone or accomplishment in your journey

"One of my proudest moments in my hospitality journey was my tenure in London from 2001 to 2008. 

Despite arriving with minimal English proficiency, I embraced the challenge and embarked on a journey of rapid growth. 

Starting as a Waiter, I gradually ascended the ranks to become a Supervisor, Restaurant Manager, and eventually, a Bar and Restaurant Manager. 

This experience not only honed my skills but also instilled in me a sense of pride in my achievements, reflecting the boundless opportunities for growth within the hospitality industry."

Reflecting on your experiences, what excites you most about the future of INSOLITO?

"As a passionate advocate for culinary innovation, I'm thrilled by the evolution of INSOLITO* and its emphasis on locally sourced ingredients and innovative culinary techniques. 

Our focus on cooking over charcoal and showcasing handcrafted cocktails underscores our commitment to delivering a unique and immersive dining experience. 

I firmly believe that INSOLITO* has the potential to become a vibrant culinary destination, enticing both guests and locals alike with its eclectic offerings and inviting ambience."

What advice do you have for those aspiring to pursue a hospitality Food and Beverage career?

"Be patient – learn how to walk before you can run; that is my advice to people new to hospitality. To be the kind of person who offers service to someone else, you have to understand them first, you have to be empathetic. 

As a Heartist® I like to be there for the customer and for my colleagues, to put all my heart in what I do to make them feel looked after; for that, I consider myself an artist.”

Embark on a flavorful journey as a Food and Beverage Manager at Accor 

As a Food and Beverage Manager, you'll have the chance to unleash your creativity, lead diverse teams, and curate unforgettable dining experiences for guests from around the globe. 

With the right blend of passion, dedication, and innovation, you can carve out a rewarding career path that satisfies your appetite for success. 

So why wait? Take the first step towards a fulfilling career in food and beverage management today.