Creating Positive Impact Beyond the Workplace

A career in hospitality is about more than creating memorable experiences for guests. It is also about connecting with people, building relationships and making a positive contribution to the communities around us.

At Accor, our Heartists® have opportunities to get involved in local initiatives, support causes that matter to them and contribute their time, skills and energy to positive change beyond the workplace.

From volunteering and local partnerships to solidarity initiatives, our teams are finding meaningful ways to make a difference in the communities where they live and work.

What does community involvement look like at Accor?

Hotels are closely connected to the neighbourhoods and cities they serve. That means our teams are in a unique position to understand local communities and support the people and organisations that make them thrive.

Across Accor, Heartists® can take part in initiatives that focus on areas such as inclusion, solidarity and social support. These experiences can also offer opportunities to meet new people, develop new perspectives and put values such as care and collaboration into practice.

Here are some examples of how Accor teams are creating positive impact in their communities.

Building stronger local connections

At Pullman Paris Montparnasse, teams have developed strong relationships with local partners through initiatives focused on solidarity, inclusion and social support.

From supporting local organisations to helping people facing difficult circumstances, these initiatives show how a hotel can become an active and engaged part of its surrounding community.

For candidates considering a career with Accor, it is an example of how working in hospitality can extend beyond the hotel itself, creating opportunities to connect with the people and communities around you.

Discover the full story of how Pullman Paris Montparnasse is strengthening its local community ties on Accor.com.

Making a difference through volunteering

Accor's commitment to local communities extends across its global network. Through partnerships with organisations and NGOs, as well as initiatives that bring Heartists® together, the Group encourages employees to contribute their time, skills and talents to causes that matter.

Initiatives such as Heartist® for Good give Heartists® opportunities to get involved in volunteering and support projects that aim to create positive change for communities and the wider world.

For employees, volunteering can be about more than giving back. It can also be an opportunity to step outside the usual workplace environment, work alongside colleagues and develop a deeper understanding of different communities and perspectives.

Discover more about Accor's approach to engaging its broader ecosystems.

Growing through meaningful experiences

A career in hospitality can provide opportunities to learn far beyond your day-to-day responsibilities.

Getting involved in community initiatives can help Heartists® build meaningful connections, discover new perspectives and develop skills such as collaboration, communication and empathy.

These experiences can be particularly valuable for people starting their hospitality careers. Whether you are joining Accor through a graduate opportunity, beginning your first hotel role or taking the next step in your career, community involvement can be another way to learn, contribute and grow.

What does this mean for your career at Accor?

For future Heartists®, community involvement is one part of the wider employee experience at Accor.

Working in hospitality means being part of a global network while also having the opportunity to make a difference locally. Through volunteering, partnerships and community initiatives, our teams can connect with others, support meaningful causes and put their values into action. 

If you are looking for a hospitality career where you can meet people, develop your skills, contribute to your community and grow with a global organisation, discover what your next opportunity at Accor could look like.

Explore our current opportunities and discover where your career journey could begin.