- Full-Time
- Permanent
- Executive & Hotel Management
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Casablanca Tour Blanche, Casablanca, Morocco
__jobinformationwidget.freetext.ExternalReference__
REF987D
RECEPTIONNISTE DE NUIT
Region
Luxury & Lifestyle
-Vous êtes chargé (e) d'assurer un accueil chaleureux, efficace et conforme aux standards de qualité de l'établissement
- Vous effectuez les procédures informatiques et administratives liées aux checkin / out sur le système informatique en place dans l'hôtel (Opera Cloud)
- Vous devez vérifier les garanties et les réservations des clients
- Vous garantissez le séjour des clients par la communication des informations importantes aux différents service de l'hôtel
- Vous tenez, vérifiez et contrôlez votre caisse personnelle
- Vous vous assurez de la sécurisation des données
- Vous êtes responsable de l'établissement la nuit
- Vous assurez quotidiennement la clôture et le reporting
- Vous contrôlez le Chiffre d'Affaire / les encaissements et faites remonter tout écart ou toutes erreur survenues
-Vous appliquez les procédures et politiques définies par la marque et l'hôtel en matière de contrôle des clients et sécurité des personnes
- Vous incarnez l'esprit Heartist dans vos interactions avec les clients
- Maîtrise de l'anglais et français
- Permis B
- Maîtrise des outils bureautiques (traitement de texte et tableur, Opera Cloud)
- Connaissance de l'hôtellerie
- Sens du service et de l'accueil
- Première expérience dans un métier lié au contact client
- Passion pour le client
- Très bon relationnel, excellente communication (interne et clientèle)
- Diplomatie et maîtrise de soi
- Organisation et rigueur
- Flexibilité et polyvalence
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Mercure Brighton Seafront Hotel, Brighton, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Brighton
Job Category
Executive & Hotel Management
Description
General Manager Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfacti
Reference
e8aa8b83-0328-498a-a29a-3f596c72390c
Expiry Date
01/01/0001
Salary
Location
hotelF1 Strasbourg Pont de l'Europe, Strasbourg, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
HOTELF1
Job type
Permanent
Locations
Strasbourg
Job Category
Executive & Hotel Management
Description
Avec enthousiasme, vous formerez, fédérerez votre team, Avec ambition, vous optimiserez vos résultats pour ces établissements, Avec passion, vous ferez vivre à vos clients une expérience unique Av
Reference
e57e1239-3478-4897-b9c9-6b86bbfe9224
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Paris
Job Category
Executive & Hotel Management
Description
The General Management department is expanding its team and is seeking a talented and dynamic Event Manager Trainee to support the Strategy Director in executing a big event milestone for La Maison:
Reference
4addb4c5-c75d-45e8-a19b-79c09da56d82
Expiry Date
01/01/0001
Salary
Location
SLS SLS RED SEA, RED SEA , Saudi Arabia
Experience Level
Executive
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Saudi Arabia
Job Category
Executive & Hotel Management
Description
Works closely with the other Executive Committee members to ensure all financial, service standards and team-member relations goals are met.Develops and implements strategic goals for the Rooms Divisi
Reference
3fad711c-effb-4a8d-a32d-429f0bd69593
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Paris Terminus Nord, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Paris
Job Category
Executive & Hotel Management
Description
Sous la supervision du Directeur Général, le Responsable des Opérations a pour mission principale de superviser et coordonner les services d’hébergement, de restauration, de cuisine, de séminaires, ai
Reference
d8e03908-183f-4a57-a145-f44dfe12ae9e
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Executive & Hotel Management
Description
Is This You?We’re on the hunt for a Operations Manager to start in mid-April who brings more than just experience. You’ll be a leader who:Embodies Hospitality: Passionate, approachable, and genuinely
Reference
dc32ef31-9ffa-40f7-9bce-acfd25e34d18
Expiry Date
01/01/0001
Salary
Location
Medellín, Colombia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Medellín
Job Category
Executive & Hotel Management
Description
Actuar como corresponsable de la gestión de la operación e implementar la estrategia del hotel, con el fin de maximizar los niveles de satisfacción de los clientes externos e internos.Asegurar el func
Reference
0fea2af3-0f08-4347-bf9d-a3a14405cb8c
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Porte de Pantin, Pantin, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
France
Job Category
Executive & Hotel Management
Description
En tant qu'Assistant(e) d'exploitation, vous serez responsable de fournir un soutien administratif et opérationnel sur tous les points de ventes Hébergement & Restauration.Véritable tour de contrôle,
Reference
aed443a3-2782-40ee-b15d-4759b94527fa
Expiry Date
01/01/0001
Salary
Location
Phuket, Thailand
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Phuket
Job Category
Executive & Hotel Management
Description
Manage hotel pre-opening tasks in alignment with the agreed pre-opening budget.Build a high-performing, guest-focused hotel team in accordance with the critical path pre-opening timeline.Set and execu
Reference
1fe0b370-d603-4172-a64c-be9e7f2d8e5c
Expiry Date
01/01/0001
Salary
Location
Not communicated, Piracicaba, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brazil
Job Category
Executive & Hotel Management
Description
Manter contato e relacionamento com clientes, para garantir qualidade e manutenção da parceria;Realizar atendimento dos clientes por meio de cotações, follow-up, acionamentos e prospecções;Realizar ma
Reference
15762943-0192-4590-9a4c-f65d624bad47
Expiry Date
01/01/0001