EN - General Manager

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

General Manager
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the upper midscale marketplace.

At Mercure Brighton Seafront, we are not just looking for a General Manager; we are seeking a visionary leader who can elevate the guest experience, inspire the team, and maximise the potential of our iconic property. This is more than a hotel; it’s a landmark on Brighton's famous seafront, where history, elegance, and modern hospitality converge.

In 2024, we unveiled a wonderful alfresco dining terrace, offering guests breath taking seaside views and a truly memorable food and beverage experience. Looking ahead, we are embarking on an exciting journey of transformation. With investment planned for Spring 2025, the ground-floor public areas, including the lobby, bar, and restaurant, will undergo a vibrant refreshment. The ideal candidate will harness this opportunity to enhance the property’s charm, implement innovative ideas, and deliver exceptional experiences that capture the spirit of Brighton.

What is in it for you:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme

You will be responsible for:
· Leading the business
o Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets
o Maximize the property in terms of profit and management of financials
o Ensure full compliance with operating controls and legislation in all areas of the business
· Building your team
o Actively involved in the recruitment process of positions within the property to select the best fit
o Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
o Develop relationships within the local community
· Driving service culture
o Maintain product and service quality standards to exceed guest expectations
o Promote the brand and ensure all brand essentials and standards are in place and executed consistently.

Your experience and skills include:
· Previous experience in a leadership role within a similar hotel brand or business
· Passionate to grow and develop self and others
· Strong relator with ability to build relationships
· Strategic, creative and able to communicate effectively
· A proven leader who is able to inspire others
· Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
You will live the brand by:

· Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
• Interacting in a positive way with all team members to ensure a luxury guest experience
 

Mercure Brighton, Seafront hotel is manager by Aimbridge EMEA and as such you will benefit from being a member of both the Accor and the Aimbridge families. 

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with all the large global brands, including Accor. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.