- Full-Time
- Permanent
- FAIRMONT
- Talent & Culture
__jobinformationwidget.freetext.LocationText__
Fairmont Quasar Istanbul, İstanbul, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF41030B
Learning & Development Manager
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.
Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
- Conduct a thorough review of the learning needs analysis for the hotel prior to budgeting, and assist in shaping the Hotel Training Plan.
- Implement and facilitate the Hotel Training Plan, ensuring alignment with the hotel's strategic goals.
- Monitor and follow up on all training activities, both on-the-job and off-the-job, ensuring timely submission of reports.
- Ensure mandatory corporate training for the properties is assigned, conducted, and completed.
- Maintain 100% compliance with the employee on boarding program, including colleagues, orientation, in accordance with hotel training standards and brand promises.
- Coordinate and deliver training programs from internal and external providers.
- Use of online and e-learning tools, ensuring adherence to approval processes and tracking of registrations and completions.
- Develop and execute quality introductory and ongoing departmental training plans; provide coaching, guidance, and support to leaders at all levels.
- Manage the Accor INES Learning Portal, ensuring colleague completion of required training.
- Evaluate the effectiveness of cross-training initiatives and explore opportunities for multi-property training.
- Measure and assess feedback on learning experiences and their impact on sustainable change.
- Ensure all employees are proficient in using INES.
- Create and present quarterly reports using INES.
- Forge relationships with industry associations and external training providers.
- Ensure compliance with local statutory learning and development requirements
- Deliver various training and development programs, including Onboarding, Brand Immersion, Service Culture, ACCOR Global Leadership Programs, Train the Trainer, Heartist, and Diversity, Equity & Inclusion.
- Support and develop departmental trainers as needed.
- Design and implement effective processes and tools for learning evaluation and reporting.
- Maintain an ongoing Training Calendar to maximize learning resources and opportunities.
- Serve as a Brand Ambassador, offering engaging service and support to colleagues daily.
- Conduct annual Learning Needs Analysis with departments to inform budgeting and develop the L&D strategy for the following year.
- Create monthly, quarterly, and yearly training plans to ensure consistent and structured delivery.
- Ensure effective engagement with educational institutions for internship programs.
- Partner with departments to identify and address internship needs.
- Utilize multiple digital communication channels proactively and creatively to enhance employee communication.
- Contribute to the monthly newsletter by spotlighting colleagues and highlighting achievements.
- Prepare presentation decks for town halls and employee notice boards.
- Good command of verbal & written skills in English
- Degree or Diploma in Human Resources Management required.
- Proven experience in training and facilitation, deveopment of training material, and experience in digital learning
- Relevant experience in the hospitality industry.
- Demonstrated ability to use digital communication tools and learning methodologies effectively.
- Proactive, accountable, and self-motivated with a strong drive for employee engagement.
Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits. Only Turkish or candidates which able to communicate in Turkish will be hired.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Novotel Lencois Paulista, Lençóis Paulista, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Lençóis Paulista
Job Category
Talent & Culture
Description
Subsidiar a área de Talento e Cultura, garantindo que as politicas e normas internas vigentes sejam cumpridas e assegurar a correta aplicação da legislação.
Reference
c83446eb-69ef-45c0-8112-8796e5846836
Expiry Date
01/01/0001
Salary
Location
Brooklyn, United States
Experience Level
Student
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Internship
Locations
Brooklyn
Job Category
Talent & Culture
Description
We are looking for a People & Culture Intern to join our team based in Home Base New York. The People & Culture Intern will assist in all facets of the People & Culture function across the Americas re
Reference
62324f89-9c34-4729-9462-110b5693ceab
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Manoir Richelieu, La Malbaie, Canada
Experience Level
Student
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
La Malbaie
Job Category
Talent & Culture
Description
Directeur Adjoint Talent & Culture (H/F/D)En tant que Directeur Adjoint Talent & Culture (H/F/D), vous soutiendrez le bon fonctionnement quotidien du département Talent & Culture. Cela inclut la parti
Reference
de696c53-a422-45e5-b030-5a6e82a82132
Expiry Date
01/01/0001
Salary
Location
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Talent & Culture
Description
Learning & Development ManagerPlaying a key role on the Talent and Culture Team, the Learning and Development Manager will ensure and maintain a stable foundation for the succession of colleagues to m
Reference
6b72f738-8927-4417-b7fd-bac434e1065c
Expiry Date
01/01/0001
Salary
Location
Warsaw, Poland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Warsaw
Job Category
Talent & Culture
Description
We have an exciting new opportunity that is sure to brighten up your next career move. We are seeking to recruit an experienced Learning & Development Manager for Eastern Europe. You will be respons
Reference
e780d46b-c2de-4114-9968-dece35bb6791
Expiry Date
01/01/0001
Salary
Location
IBIS STYLES IBIS STYLES DEBRECEN AIRPORT, Debrecen, Hungary
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Hungary
Job Category
Talent & Culture
Description
Ibis Styles Debrecen Airport hotel is looking for its HR COORDINATOR / GENERAL MANAGER ASSISTANT. We are looking for a passionate talent success who will support the successful opening of our second A
Reference
480632cc-0010-4b97-a44c-dab7af848bd4
Expiry Date
01/01/0001
Salary
Location
Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Berkeley
Job Category
Talent & Culture
Description
As a Talent & Culture Generalist, you will play a pivotal role in supporting various aspects of Talent & Culture (T&C) functions related to talent acquisition, employee engagement, and culture initiat
Reference
9a205fc8-fdba-4fa6-8cfb-91ecb1b70429
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Lille, Lille, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Lille
Job Category
Talent & Culture
Description
LA MISSION ?Vous êtes la Mama/le Papa du Mama ! 👵👴Relais du General Manager et de la Direction des Ressources Humaines, vous êtes seul aux commandes de toute la gestion et l’administration du person
Reference
095ec58f-2b98-4a82-b25a-1d7ab96aef13
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
São Paulo
Job Category
Talent & Culture
Description
Principais AtividadesContato com os hotéis Brasil e Hispânicos para agendamentos de treinamentos;Auxiliar nas cobranças de treinamentos e pagamentos de fornecedores;Auxiliar na logística dos treiname
Reference
67a36e36-0a69-409a-9e6a-139e05936795
Expiry Date
01/01/0001
Salary
Location
Novotel Ahmedabad, Ahmedabad, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ahmedabad
Job Category
Talent & Culture
Description
Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.To recommend, implement, formulate and execu
Reference
83d11666-2d79-4749-8543-bae85dcfd7d2
Expiry Date
01/01/0001