Company Description
Novotel Amsterdam City
Novotel Amsterdam City is one of the largest 4‑star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.
Job Description
Team member Front Office
Are you service-minded and would you like to take the next step in your hospitality career? Would you like to work in one of the largest hotels in the BENELUX with a young, spontaneous and outgoing team? Are you looking for growth opportunities? Then this is the perfect opportunity for you!
Passion, quality and professionalism is what Novotel Amsterdam City stands for! Through sincere attention and being authentic we ensure that our 500+ guests are happy to come back. We do this with a team of around 140 employees where we know each other, interact with each other and have fun alongside work!
What are you going to do?
As a Team Member Front Office, you are the first and last point of contact for our guests at Novotel Amsterdam City. We believe you deliver your best service when you can truly be yourself, and we encourage you to bring your personality to every interaction. You ensure a smooth check‑in and check‑out experience and assist guests with any questions or requests they may have. You will also handle general administrative tasks within the Front Office department. And of course, you won’t do this alone, you’ll be part of a supportive and enthusiastic team.
Qualifications
What do we offer you?
Novotel Amsterdam City is one of the largest Accor Hotels and that brings many advantages! We have plenty of growth opportunities in our hotel and worldwide. We also offer:
- A gross hourly rate off €19,49, including holiday hours and payment;
- A referral bonus of € 250 if you bring in new colleagues;
- Excellent travel allowance from 5.0 km;
- You are invited for a guest experience, where you stay one night at Novotel Amsterdam City with another person. This includes breakfast and a 3-course dinner!;
- Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
- Free parking and free use of our brand-new Technogym fitness room;
Who are we looking for?
We are looking for an enthusiastic and outgoing team member who is available for a minimum of 2 and a maximum of 5 days per week. You have a true passion for hospitality, enjoy working in a team, are flexible, and have a strong eye for detail. Besides this you have;
- Preferably, previous experience in Front Office;
- Strong verbal and written communication skills and excellent knowledge of the English language;
- Experience with PMS Opera / Opera Cloud or with similar systems.
Additional Information
Are we a match?
Are you excited about what we have to offer you? Great! We would love to meet you. Please, send your CV and motivation letter to Lars Ossewaarde, HR Coördinator via h0515-HR3@accor.com. When you have further questions, please call 020-4313683 for more information.
