1. Full-Time
  2. Permanent
  3. Talent & Culture
  4. Accor


Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt



Assistant Talent & Culture Manager



Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description


To assist the Talent & Culture Leaders in the smooth and efficient operations of Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

  • Assist in supervising all relevant activities such as Heartists, training, development, administration, and welfare as per the operational policies and procedures.
  • Assist the Talent & Culture Manager in ensuring that the hotel consistently has adequate, motivated, and skilled Heartists at all levels.
  • Assist in the smooth running of Talent & Culture administration and recruitment procedures.
  • Manage Heartists’ files on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data.
  • Compiles the operational staffing schedule and manning guide in coordination with the Talent & Culture Manager.
  • Updating of Heartist benefits, e.g. salary, bonus, payroll and accommodation benefits
  • Is familiar with the regulations and Talent & Culture guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
  • Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with the relevant supervisor to operational requirements.
  • Supervises the Heartist housing and Heartist restaurant and conducts random checks
  • Responsible for following up on recruitment in coordination with the concerned department heads.
  • Conducts exit interviews in the absence of the Director of Talent & Culture.
  • Organizes social activities for Heartists.
  • Assist in establishing monthly reports according to the requirements of the Talent & Culture leaders.
  • Maintains a monthly overview of vacation and public holiday balance for all Heartists and delivers a monthly consolidated summary to the Talent & Culture Leaders.
  • Supervises the administration process related to all government relations and labor departments.
  • To carry out any other reasonable duties as assigned by the Director of Talent & Culture.


  • Bachelor's degree in Business Management, administration, or related field.
  • Proven experience in T&C roles within the hospitality industry.
  • Previous working experience in a truly global work environment is essential.
  • Prior experience in pre-opening.
  • Strong problem-solving abilities and a commitment to staff satisfaction.
  • Excellent communication, interpersonal, and team leadership skills.
  • Proficiency in HRIS software and systems.
  • Strong management skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Adept at data analysis and using insights to drive decision-making.
  • Flexibility to adapt to a dynamic and fast-paced environment.
  • Native Arabic speaker and fluency in verbal and written English is essential.
  • Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
  • Hands-on experience across the end-to-end T&C/HR cycle, including administration, recruitment, performance management, government relations, and learning and development.
  • Thorough understanding of Egyptian Labor Law.

Additional Information

This is a pre-opening role.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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