Assistant Talent & Culture Manager

Our Vision, we make moments

Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.

It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way. 

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.  
 

Planning & Organizing:
1.    Inform employees of changes to Human Resources related benefits policies and procedures.
2.    To be aware and fully support all Mövenpick Human Resources core standards.
3.    To conduct a benefits survey of similar properties in the area including a comparison of benefits given (e.g. housing, education allowance, medical cover, etc.) in order to compare and adjust benefits to be in line with market practice.
4.    Organize the medical clinics and the furnishing of all the medical clinics for the 4 properties in the Mövenpick group including overseeing the selection of FF&E and OS&E.
5.    Set up and implement full medical policies and procedures including long-term and temporary disability coverage.
6.    Process medical papers for employees of all levels in preparation for securing employment visas.
7.    Ensures that all Dubai Municipality guidelines are strictly observed and adhered to.
8.    Set up and conduct various training programs on personal hygiene, kitchen safety procedures, food handling and basic first aid including defibrillator training.
9.    Actively involved in coordinating and promoting annual Health, Safety and Wellness Fair.
10.    Responsible for recruiting, training and managing the performance of nurses for the hotel clinics.
11.    Promotes health and safety programs, including injury prevention, long and short term disability and coaches departments on the hotels’ modified work program.
12.    Maintains good working relationships with the management team while maintaining confidentiality and quality patient care.
13.    Will initiate visa medical and occupational health processing at the Dubai Municipality with an eye towards cutting the Company’s medical expenditures and ensuring a smoother flow of medical procedure.
14.    Will initiate community service in coordination with the Dubai Municipality such as Clean Up The World, blood donation and an Earth Hour campaign.  
15.    This individual will also oversee Lifestyle Classes such as Yoga, smoking cessation, healthy eating, etc. and will be directly responsible for booking guest speakers and all additional materials required.
16.    Will work hand in hand with the Hygiene office towards HACCP implementation and accreditation for the 4 Mövenpick properties.
17.    Will work hand in hand with the F&B Training Manager in instilling personal hygiene and appearance coaching for all employees.

Operations:
1.    Responsible for processing health cards of employees at all levels.
2.    Maintains a fully supplied clinic (i.e. medicines, first aid apparatus etc.) and staff accommodation clinic as well as keeping a systemic medical file for all staff.
3.    Ensures a clean and safe working environment, by participating in any ongoing safety programs.
4.    Works hand in hand with the Government Relations Department towards issues related to the medical clinics and medical licenses.
5.    Attends to staff and guests medical needs.
6.    Main point of contact whenever a major medical decision/procedure is to be carried out on the patient’s behalf.
7.    Promotes awareness of health, safety and wellness to reduce work-related injuries and illness.
8.    Will help pre-screened/reference check candidate
9.    Negotiations benefits rates with underwriters

Administration:
1.    Distribute benefits and pension notices to eligible employees monthly, and cross-check/follow up to ensure all eligible employees have applied/waived pension and benefits.
2.    Ensures Employee action forms and benefits commencement dates are accurate for salaried hires or transfers or re-hires and likewise ensures and transferring and terminated forms are process accurately.
3.    Audits enrolments, waivers, terminations and billings by insurance monthly, quarterly and annually, ensure the accuracy of records.
4.    Facilitates, organizes and administers New Hire sign in.
5.    Responsible for processing all the necessary papers for reimbursement.
6.    Tracks and reports monthly summary of incidents and safety statistics, champion’s hotel’s prevention of lost-day claims, by probing incidents and reporting for standards.
7.    Files all general documents and correspondence and ensures the confidentiality in all matters relating to the Human Resources department.
8.    Update employee records in regards to incident report, and short – term disability days and leave accumulated days.
9.    Authorizes and controls sick leave of employees at all levels.
10.    Completes payroll data entry in a timely manner
 

Core Behaviours

Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mövenpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.

Trust:     Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.

Relationships:     We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.

Drive:     We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.

Entrepreneurship:     We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.

Mövenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment. 

I commit to the above requirements of my position and will strive to demonstrate our Values and Core Behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.