Assistant Revenue Manager - 12 months Fixed Term Contract

Covering Sofitel Queenstown Hotel & Spa and BreakFree on Cashel, Christchurch, the role is based at Novotel Queenstown Lakeside in The Revenue Hub. 

The Assistant Revenue Manager will play a key role in maximizing hotel revenues across transient rooms, group conferences/events, and group leisure ad-hoc business. This role involves both strategic and tactical responsibilities, focusing on trend analysis, demand anticipation, and the development of tools and practices that balance demand and revenue maximization techniques. The Assistant Revenue Manager will collaborate closely with the reservation team, sales, marketing, and external partners to ensure the hotel's rates, inventory, and distribution channels are optimized for maximum profitability.

Revenue Maximization & Strategy:

• Drive revenue growth through trend analysis, demand anticipation, and strategic implementation of revenue management practices.
• Collaborate with the Director of Revenue to optimize market mix and maximize revenue across all distribution channels.
• Develop strategies to enhance brand visibility and business opportunities via direct websites, 3rd party channels, GDS, and CRO.

Data Analysis & Forecasting:

• Monitor and analyse daily performance results using tools such as IDeaS, STR Global, and Hotel PMS.
• Conduct competitor and market analysis to guide pricing strategies and optimize eCommerce channels.
• Prepare weekly revenue forecasts and provide daily performance reports to key stakeholders.

Revenue Distribution & Pricing:

• Ensure accurate and timely loading of rates and packages across all distribution channels.
• Monitor adherence to Accor's rate policies, including rate parity.
• Assist with large volume bookings, providing optimal bid prices and rate recommendations for groups.

Collaboration & Communication:

• Work closely with internal teams (Sales, Marketing, Reservations, Front Office) to implement cohesive strategies.
• Provide training and support to hotel teams on PMS and other systems.
• Communicate effectively with external clients, partners, and suppliers to maximize revenue opportunities.

• Experience in Revenue Management preferred, within the hospitality industry will be advantageous.
• Good understanding of distribution channels (OTAs, Wholesalers, Travel Agents, GDS).
• Excellent analytical skills, with the ability to interpret data and market trends.
• Familiarity with RMS (IDeaS or similar), PMS (Opera Cloud or similar), and other revenue management tools.
• Strong communication skills, with the ability to collaborate cross-functionally.
• Ability to work under pressure and adapt to changing market conditions.
• Proficient in Microsoft Excel and other reporting tools.
• Knowledge of Accor’s rate policies and guidelines (a plus).
• Open working rights for the entirety of the Fixed Term period. 

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

• We offer competitive pay with benefits 
• Build your career with the New Zealand Luxury Hotel of the Year and Australasian Hotel of the Year 2024 HM Award winner
• Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
• Daily staff meals provided.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Work for a world-leading Global hotel company.
• Refer a friend incentive
• Free ski hire during our winter months
• Anniversary stays with Food & Beverage credit to enjoy
• Wellbeing support, financial advisory discounts and Employee support programmes 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.