1. Full-Time
  2. Permanent
  4. Talent & Culture


Fairmont Château Lake Louise, Lake Louise, Canada



Talent and Culture Coordinator


Luxury & Lifestyle

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
  • Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 
  • Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
  • Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Job Description

Come as you are! We are searching for a motivated Human Resources Coordinator to support our fast-paced, high-volume Talent & Culture team. Reporting to the Assistant Director, Talent & Culture, the ideal candidate will have strong attention to detail, thrive under pressure, and truly understand the value of high quality human resources processes that add to the success of our organization.

Let’s take your career to new heights.

What you will be doing:  

  • Assist with the day to day administration and coordination of all activities within the Talent & Culture Department including: creation of PO’s; filing, photocopying, collating, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials
  • Assist the Talent Acquisition Team, the Health & Benefits Advisor, and the Learning and Development Manager with administrative duties pertaining to their respective areas
  • Draft correspondence on own initiative for the approval of the Director and/or Assistant Director, Talent & Culture
  • Maintain a confidential, accurate and organized filing system for employee personnel documents
  • Assist the Director and Assistant Director, Talent & Culture in coordinating employee related activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more
  • Welcome colleagues to the Talent & Culture office as the first point of contact
  • Assist colleagues with general inquiries such as account password resets, ID card creation, and nametag requests
  • Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
  • Assist in coordinating Company and brand specific orientation and training programs
  • Oversee the proper completion of all new hire, transfer, and departure paperwork and processes
  • Responsible for collecting drivers licenses and MVRs, uploading them to Fleet Mentor and ensuring the system is kept up to date
  • Validate employment of former colleagues as required
  • Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures
  • Oversee the data input and tracking of information into Dayforce Systems (employee action forms, new hires, terminations, status changes, training, benefits, pension, payroll audit trail, etc.)
  • Assist Director and Assistant Director, Talent & Culture in maintaining data for AccorHotels statistics requirements
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned


  • Degree or Diploma in related field
  • Minimum of 1 year of experience in Human Resources role considered an asset
  • Hotel operation experience is considered an asset
  • Ability to support a collaborative environment
  • Self‑motivated, with the ability to make effective decisions
  • Demonstrates initiative and the ability to work with minimal supervision
  • Excellent organizational and time management skills
  • Ability to maintain the highest level of confidentiality
  • Ability to maintain high service levels under pressure

Additional Information

Visa Requirements: Applicants must be legally authorized to work in Canada. 

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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