- Full-Time
- Internship
- FAIRMONT
- Sales & Marketing
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Fairmont Monte-Carlo, Monaco
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REF57239X
Stage 6 mois - Agent de réservation
Region
Luxury & Lifestyle
Le Fairmont Monte Carlo est un hôtel de luxe situé au cœur de la Principauté de Monaco. Il est doté de 596 chambres, suites et résidences ainsi que de quatre restaurants, de six bars, d’un Centre Fitness, d’un Spa, de deux piscines, d’un Room Service et d’un service Traiteur.
Au sein du département Revenue Management, vous travaillerez en collaboration directe avec le Revenue Manager et son équipe.
Au quotidien, vous serez également en lien étroit avec la réception ainsi que les autres départements de l’hôtel.
Sous la responsabilité de votre tuteur, vous vous épanouirez au quotidien dans les activités du département, à savoir :
• Saisie des réservations individuelles / corporates / Tours operateurs
• Prise d’appels en soutien à l’équipe : l’idée est de prendre un message quand toutes les lignes sont occupées
• Gestion des rapports quotidiens : vérifications des réservations saisies la veille, vérification des annulations et no shows
• Saisie des rooming list pour les groupes
• Liste non exhaustive
Vous êtes étudiant(e) en école hôtelière ou équivalent.
Vous êtes à l’aise à l’oral comme à l’écrit, en français, en anglais.
Vous êtes organisé(e), rigoureux(se) et pro-actif(ve).
Vous témoignez d’un excellent relationnel et avez le souci du détail.
Vous avez une grande capacité de mémorisation des habitudes et préférences des clients.
Votre enthousiasme et votre esprit d’équipe vous permettront de vous épanouir dans vos missions.
Gratification de 735.15€
1 repas offert par jour travaillé
Nettoyage à sec de vos costumes ou robes
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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