Revenue Manager

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels result and performance (average rates, occupancy rates, RevPAR.). Survey the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions with the Hotel GM. Run scenarios to determine optimized actions for contracts and business mix changes

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.

PMS/CRS MANAGEMENT & OPIMISATION

• Maintain and optimize reservation systems with accurate tracking and delivery of rates to all distribution channels.

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams

TEAM DEVELOPMENT & GROWTH

• Provide coaching and development for the Revenue Management team to support career progression and growth.

OTHER RESPONSIBILITIES

• Pricing and distribution loading across all systems and tools

• Cover responsibilities for the Director of Revenue Management when out of the office

• Minimum of 4 years of relevant experience in the Revenue management function.

• Strong working knowledge of RMS, PMS or distribution systems

• Strong working knowledge of Microsoft Office including PowerPoint and Excel

• Results Orientated

• Analytical/Conceptualization/Strategic Thinking

• External and internal environment understanding

• Ability to work effectively and contribute in a team

• Great communication, presentation and influencing skills

• Customer/Commercial focus

• Team support and development mindset for the team

• Multicultural awareness and able to work with people from diverse cultures

• Flexible and able to embrace and respond to change effectively

• Self-motivated and energetic

Job Highlights

• Birthday Leave
• Discounted Room Rates across ACCOR Properties
• Duty Meals