Company Description
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
Job Description
• Oversee daily restaurant operations and ensure smooth and efficient service.
• Lead, train and motivate the team while maintaining high hotel service standards.
• Provide and promote exceptional guest experience and effectively handle guest feedback.
• Conduct pre-shift and post shift briefings and communicate daily priorities, promotions and targets.
• Monitor sales upselling average check and overall outlet performance.
• Support menu development promotions, activations, and initiatives to drive revenue.
• Monitor guest satisfaction and implement improvements based on feedback and reviews.
• Manage stock, inventories, wastage and variances to support profitability.
• Ensure high standards of cleanliness, hygiene and restaurant presentations.
• Coordinate closely with the kitchen, bar and F&B management team.
• Manage staff scheduling, attendance and daily manpower requirements.
• Ensure compliance with hotel policies, HACCP, health and safety and brand standards.
Qualifications
• High School Diploma or equivalent required, College Degree in Business, Hospitality, or Related field preferred
• Two to three years’ experience in overall Food and Beverage operation as well as senior F&B management experience
• Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits
• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations bar operation
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
