- Full-Time
- Permanent
- ORIENT EXPRESS
- Rooms
__jobinformationwidget.freetext.LocationText__
Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF2390G
Restaurant Manager (F/M/X)
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
ABOUT ORIENT EXPRESS
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
ABOUT ARSENALE
Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.
Orient Express La Minerva, Rome
Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express hotel, Minerva, in 2024. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldi Rinaldo, a disciple of Casanova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
The Hotel is committed to providing an exceptional guest experience, boasting unparalleled elegance, world-class amenities, and impeccable service.
We are seeking a dynamic and experienced Restaurant Manager to oversee the dining operations within our prestigious luxury hotel in Rome. The ideal candidate will possess exceptional leadership qualities, a passion for delivering unparalleled guest experiences, and a keen eye for detail. As the Restaurant Manager, you will be responsible for ensuring the seamless operation of our restaurant, maintaining high standards of service, and driving profitability while upholding the hotel's reputation for excellence.
Responsibilities
Leadership and Team Management:
- Provide strong leadership to the restaurant staff, fostering a culture of teamwork, excellence, and guest satisfaction.
- Recruit, train, supervise, and mentor restaurant personnel, ensuring that each team member delivers exceptional service.
- Conduct regular performance evaluations, provide feedback, and implement strategies for continuous improvement.
Operational Excellence:
- Oversee all aspects of restaurant operations, including reservations, seating, service standards, and cleanliness.
- Monitor food and beverage quality, ensuring consistency and adherence to established standards.
- Implement effective cost-control measures to optimize profitability without compromising quality or service.
Guest Experience:
- Ensure that every guest receives personalized attention and enjoys a memorable dining experience.
- Address guest inquiries, concerns, and complaints promptly and professionally, striving to exceed expectations at every opportunity.
- Maintain a welcoming atmosphere and ensure that the restaurant ambiance reflects the luxury and sophistication of the hotel.
Financial Management:
- Develop and manage annual budgets, revenue projections, and cost-control initiatives for the restaurant.
- Analyze financial performance metrics, identify areas for improvement, and implement strategies to enhance profitability.
- Collaborate with the hotel's management team to develop pricing strategies, promotional campaigns, and revenue-enhancing initiatives.
Compliance and Standards:
- Ensure compliance with all health, safety, and sanitation regulations, as well as hotel policies and procedures.
- Maintain accurate records of inventory, sales, and expenses, and prepare reports as required.
- Stay abreast of industry trends, emerging technologies, and best practices in restaurant management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- Proven experience as a Restaurant Manager in a luxury hotel or fine dining establishment.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent interpersonal and communication skills, with a passion for delivering exceptional guest service.
- Sound knowledge of food and beverage operations, including menu planning, wine selection, and culinary trends.
- Proficiency in restaurant management software, point-of-sale systems, and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
- Certification in food safety and sanitation (e.g., ServSafe) is desirable.
- Fluent in English and Italian, additional languages desirable.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
M GALLERY
Job type
Permanent
Locations
Chadstone
Job Category
Rooms
Description
What we're looking for…We are currently recruiting for part-time Room Attendants.We are looking for people who have the passion and willingness to actively contribute to the finished product and enjoy
Reference
8aded331-e085-400a-baee-f7617cca89cf
Expiry Date
01/01/0001
Salary
Location
Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Welcome guests and ensure to impact all touch points of the Guest Journey, including research pre arrival Provide efficient, friendly and professional service to all guests.Take initiative to ensure t
Reference
7189c64d-b0ea-4d0c-8a70-07d22f6de092
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Our HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Employee benefit card of
Reference
4bbe7c86-df0e-4e45-8aa7-0541b95e1ade
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Fairmont Gold ManagerAt Fairmont Hotel Vancouver, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience featuring 51 newly renovated guest rooms and our e
Reference
a9189176-ea1e-4636-b618-01a17c5633cc
Expiry Date
01/01/0001
Salary
Location
Novotel Melbourne Central, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Guest Service AgentOur HotelLocated in the centre of Melbourne’s CBD, Novotel and Ibis Melbourne Central is a dual brand hotel boasting 473 accommodation rooms & suites. What is in it for you?Emplo
Reference
19bc21f9-af62-4033-9cfd-49a08c8d4031
Expiry Date
01/01/0001
Salary
Location
Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Berkeley
Job Category
Rooms
Description
This position focuses on customer service and builds partnerships with other departments to ensure that guests’ needs are attended to promptly. To respond to situations and activities at the Front Des
Reference
7e566394-1157-41b0-abb8-e5304ad142aa
Expiry Date
01/01/0001
Salary
Location
SO/ Auckland, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SO/
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
THE ROLEClean & service all allocated rooms and public spaces to brand standardsAttention to detail, ensuring our guests arrive into a high-level of room cleanlinessCarry out programmed / regular clea
Reference
198c1d24-a218-4b76-b9d7-af7601385a1e
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests
Reference
954873ab-eaa0-4541-9bab-b092e1b1fa5a
Expiry Date
01/01/0001
Salary
Location
ibis budget São Paulo Paulista, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Planejar, administrar e coordenar as atividades da área, definindo diretrizes, rotinas de trabalho e técnicas de abordagem de clientes/hóspedes, orientando equipe, priorizando/distribuindo tarefas e s
Reference
323c1dce-5155-453c-a9d0-ce7342ed7ddc
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
The Hoxton, Downtown LA is looking for a FRONT OFFICE MANAGER to work closely with the Director of Front Office to ensure smooth and successful operation of the Front Desk. This will involve managing
Reference
9b99878c-a428-4b6f-976a-87dc16a56c08
Expiry Date
01/01/0001