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Job Description
Fairmont Copley Plaza is seeking a versatile and detail-oriented Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director (PRD), the Marketing & Communications Coordinator is responsible for assisting the PRD in all aspects of media relations, digital advertising, and social media across both the hotel brand and OAK Long Bar + Kitchen, while also lending support to influencer partnerships, photoshoot production, and broader property marketing initiatives.
Communications
- Support media relations efforts including press release drafting, media list building, and outreach for both Fairmont Copley Plaza and OAK Long Bar + Kitchen
- Coordinate press stays and media visits, including itineraries and on-site hosting
- Maintain media contact databases, coverage trackers, and PR reports
- Assist in creating press-worthy experiences that drive visibility of the property
Social Media
- Develop and schedule content across Instagram and other relevant platforms
- Draft engaging, on-brand captions and copy that are in line with brand voice guidelines
- Monitor community engagement, respond to comments and DMs and flagging concerns and opportunities
- Track social performance metrics and contribute to monthly reporting
Digital Marketing
- Assist in the planning, execution, and reporting of paid digital advertising campaigns with PRD and Director of Sales & Marketing (DOSM)
- Management of response effort for websites such as Google, TripAdvisor, Expedia, Open Table, Yelp, etc.
- Manage content on Fairmont.com, property microsite, OTA’s and other online listings
Influencer & Partnerships
- Assist in identifying, vetting, and coordinating influencer and content creator partnerships
- Manage logistics for influencer visits, including itineraries and contracting
- Report on influencer performance
Photoshoots & Creative Production
- Coordinate logistics for photo and video shoots, including scheduling, vendor communication, and on-site production support
- Organize and maintain the property's digital asset library
- Liaise with photographers, stylists, and internal teams (culinary, events, front-of-house) to ensure smooth shoot days
The hourly rate is USD $30.50
Qualifications
- Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
- Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
- Strong organizational skills and comfort managing multiple projects and deadlines simultaneously
- A collaborative, no-task-too-small attitude and genuine enthusiasm for hospitality, luxury brands, or lifestyle content
- Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required.
- Fast learner; can learn new programs and tasks quickly and effectively
- Comfortable working with various Microsoft Office applications; Word, Excel, PowerPoint
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field preferre
Additional Information
All your information will be kept confidential according to EEO guidelines.
