Job Description
Job Description
- Remote/Work from home role - Permanent Part Time - Minimum 20 hours per week, Mon-Fri, during business hours
- Monday the 13th of April marks the start of paid, in person training in the Brisbane CBD. The training will run for one week.
- $28.30 per hour + Super + Commissions + Employee Discounts
About the Company
Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.
Our Business
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.
We are super excited to launch our brand new product Explorer with elevated benefits. This is the biggest change to Accor Plus in over 30 years of business, making it the most exciting time to join us.
About the Role - Loyalty Sales Consultant
In this role, you will be calling previous guests of an Accor Hotel from the comfort of your own home, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:
- Make outbound calls to customers who have stayed at an Accor hotel
- Use Accor Plus sales methodology to discover needs & close sales
About You
You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members
- Strong communication skills with the ability to adapt to different customers
- Active listening and a genuine interest in understanding customer needs
- Excited about working in a sales environment, with uncapped commissions
- Able to start paid training, in the Brisbane CBD (on-site), on Monday the 13th of April to Friday the 17th of April (9am to 4.30pm) for 1 week, and then work from home, 20 hours a week (Monday to Friday)
- Able to work all 5 business days Monday to Friday, just 4 hours per day, at either of these 2 shifts options; 9am to 1pm (Mornings) or 1pm to 5pm (Afternoons).
- Suitable working from home environment, including strong Wi-fi, desk & adjustable chair (headset & laptop provided by us)
Why Us?
Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include
- Fully remote role (post training), with set rosters during business hours, no weekends or late nights
- Weekly pay, including your uncapped commission!
- Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
