General Manager

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. 

Positioned in the heart of Sydney’s vibrant CBD, Novotel Sydney City Centre is a flagship destination for business & leisure travellers alike.  Boasting 283 rooms and our vibrant Birdie Bar & Brasserie, the hotel offers contemporary accommodation accompanied by heartfelt service and a commitment to creating memorable guest experiences.

As part of the Salter Brothers Accor Portfolio, you will work alongside an experienced Executive Committee.

In the role of General Manager, you will provide strategic leadership and management oversight, ensuring all departments collaborate effectively to achieve the Hotel’s objectives.

You will lead a skilled team, including the Front Office Manager, Head Chef, Guest Experience Executive & Maintenance Manager – upholding Novotel brand standards while delivering exceptional guest experience. You will also inspire and mentor a motivated team of emerging hospitality professionals, fostering their growth and passion for the industry.  

Your skills & experience will include:

• Previous experience operating at a senior leadership level preferably within a HMA environment.
• A passion for instilling exceptional guest experience with a focus on People, Product & Performance.
• Demonstrated success with Loyalty contributions and a keen focus on increasing RPS.
• Extensive rooms division background with an understanding of the local market.
• Outgoing, self-motivated, and results-driven, with a genuine passion for hospitality and delivering exceptional guest experiences.

The Benefits, Your Way

• A great opportunity for an experienced General Manager.  
• Ability to lean in to the engaging and exciting world of Environmental Social Governance and make an impact within your local community.
• Lead a well-established, highly engaged team who love what they do in a positive and thriving workplace.
• Join a progressive and culture driven portfolio of Hotels where forward-thinking, exploring efficiencies and innovation are not only encouraged, but are a foundation of our operational success. 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note, you will require full working rights in Australia to be eligible for this position.