- Casual
- Temporary
- Food & Beverage
- HANDWRITTEN
__jobinformationwidget.freetext.LocationText__
, Lille, France
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REF4935D
FR - Serveur / Chef de rang (H/F/X)
Region
Global Shared Platform
L'hôtel Maison Louise Lille Centre - Handwritten Collection est un hôtel 4* de 82 chambres situé dans le centre historique de la ville.
Grâce à des travaux de rénovation et d'agrandissement, l'hôtel a récemment fait peau neuve et est actuellement sur sa phase de transition de son changement de marque allant de Mercure vers Handwritten Collection, toute nouvelle marque boutique du groupe Accor.
Le/la serveur(euse) PDJ contribue de façon globale à la satisfaction de la clientèle de par la qualité de son travail.
Il/elle est responsable de la qualité de service du PDJ et en assure l’organisation, la mise en place et la coordination.
Il/elle assure un accueil/service de qualité auprès des clients.
Il/elle accompagne le client lors de la présentation des différents éléments du buffet.
Il/elle assure le suivi de la facturation en remontant les informations à l'équipe réception.
Il/elle assure le réassort des mini-bar dans les chambres et remonte les informations avec l'équipe d'étages.
Il/elle assure le service de restauration/bar selon l'activité.
Votre expérience et vos compétences incluent :
Capacité à analyser le besoin du client, à garder une posture professionnelle en toutes circonstances
Bonne communication interpersonnelle et capacité à gérer les conflits
Capacité à travailler dans un environnement dynamique et challengeant
Capacité à travailler en équipe
Type d'emploi : Extra
Contact : philippe.buttafuoco@accor.com
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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