Company Description
"Hospitality is a work of Heart" at Novotel Perth Murray Street, part of the Accor Group, where we champion diversity with purpose and heartfelt care. Everything we do is designed to ensure our guests and our people feel welcome, feel valued, and experience the very best of hospitality.
Accor has been recognised as a 5-Star Employer of Choice by HRD Australia and New Zealand for four consecutive years (2023–2026), reflecting our commitment to creating exceptional workplaces and developing our people.
Home to our signature restaurant, Miss Mi, our culinary offering celebrates bold, modern Asian flavours in a vibrant and contemporary setting.
Recognised as one of Western Australia's leading hotels, we are a multiple award-winning property, including All Abilities Hotel and Environmental Services at the 2026 AHA WA Accommodation Awards, building on our 2025 Superior Accommodation win.
Led by General Manager & Vice President Operations WA & TAS, Nathan Frost, who was recently inducted into the AHA WA Accommodation Industry Hall of Fame, our hotel continues to set the benchmark for excellence in Western Australia's hospitality landscape.
We are currently seeking a confident and guest-focused Restaurant Supervisor to lead our dinner service operations at Miss Mi.
Job Description
As Restaurant Supervisor, you will be responsible for leading evening service periods at Miss Mi, ensuring exceptional guest experiences, smooth operations, and strong team leadership during dinner trade.
This hands-on role is ideal for someone who thrives in a fast-paced restaurant environment and enjoys leading from the floor while delivering memorable dining experiences.
Key responsibilities include:
- Supervising dinner service operations at Miss Mi
- Leading and motivating the restaurant team during busy service periods
- Delivering exceptional guest experiences and resolving guest concerns professionally
- Ensuring service standards and brand expectations are consistently maintained
- Assisting with team training, onboarding, and development
- Supporting roster coordination and shift planning where required
- Managing table allocations, reservations, and service flow
- Assisting with beverage service, upselling, and menu knowledge coaching
- Maintaining cleanliness, presentation, and operational compliance standards
- Working collaboratively with the kitchen and wider hotel teams
Qualifications
- Previous experience in a restaurant, bar, or premium dining environment
- Prior supervisory or team leadership experience preferred
- Passion for hospitality and guest experience
- Strong communication and organisational skills
- Ability to remain calm and professional in a high-volume environment
- Strong understanding of food and beverage service standards
- Current RSA certification
- Availability to work evenings, weekends, and public holidays
- Experience within Asian dining concepts or hotel environments is advantageous
Additional Information
Why Work With Accor? Glad You Asked!
ALL Heartist Membership – Save on stays, food and drink at 5,500+ Accor hotels worldwide
Friends & Family Discounts – Share the perks with the people who matter most
Learn Your Way – Access world-class training and career development programs
Global Career Opportunities – With over 400 hotels in the Pacific and 110 countries worldwide, where you go is up to you
Come As You Are – We’re all about inclusion, individuality and creating a space where everyone belongs
This isn’t just a job. It’s your chance to be part of something bold, welcoming, and a little bit wild!
