Company Description
Nestled in the vibrant heart of Cairns, Pullman Cairns International is one of the city's premier 5-star hotels, celebrated for its elegant design, warm atmosphere, and authentic Far North Queensland hospitality. Our property boasts dynamic restaurants and bars, expansive event spaces, and attracts a diverse mix of leisure guests, business travelers, and locals. This creates an exciting, ever-evolving environment where every day brings something new.
Joining our Food & Beverage team means the chance to work with top-tier products, learn from experienced hospitality professionals, and hone your skills across various service areas - from restaurant and bar operations to in-room dining and events. We’re passionate about fostering a supportive team culture, offering excellent training opportunities, and empowering you to build a rewarding, long-term career within the global Accor network.
If you’re driven to create unforgettable guest experiences and thrive in a dynamic, friendly team, Pullman Cairns International is the perfect place to grow your F&B career!
Job Description
Step into a dynamic role that offers genuine variety and the chance to experience every side of our premium 5-star hotel operation. From Coco’s Kitchen + Bar to the Pool Bar and our vibrant banqueting spaces, you’ll be part of everything from relaxed breakfasts to elegant dinners and large-scale events. With AM and PM shifts available, no two days are ever the same - making this a fantastic opportunity to build diverse hospitality experience.
We’re seeking enthusiastic, reliable team members who thrive in a collaborative environment and are committed to delivering standout guest experiences. As a Food and Beverage Attendant, you’ll bring a guest-first mindset, strong attention to detail, and a positive, can-do attitude, helping ensure smooth and efficient service across all our outlets.
What You’ll Do
- Deliver warm, attentive service across restaurant, pool bar, and event spaces
- Take and deliver food and beverage orders efficiently and professionally
- Set up, operate, and pack down dining and function areas
- Maintain high standards of cleanliness, hygiene, and presentation
- Recommend menu items and confidently upsell where appropriate
- Collaborate with colleagues to ensure seamless service delivery
- Uphold brand standards and contribute to a welcoming team culture
Qualifications
Our Ideal Candidate Has:
- A warm, guest-focused attitude and genuine love for hospitality
- Previous experience in customer service or hospitality
- A positive team spirit and the ability to thrive in a fast-paced environment
- A current Responsible Service of Alcohol (RSA) certificate
- Flexibility to work a rotating roster, including nights, weekends, and public holidays
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
