- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
Gold Coast, Australia
__jobinformationwidget.freetext.ExternalReference__
REF2040M
Cafe/ Restaurant Supervisor
Region
MEA SPAC
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.
We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.
We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!
As our next Café or Restaurant Supervisor you will:
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
- Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked.
- Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
- Conduct pre-service and post-service briefings (where required).
- Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
- Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions.
- Assists in conducting Performance Development Appraisals of Team Members when required.
- Maintain par levels and order stock as required.
- Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
- Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
- Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
- Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
- Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
- Ensure the department is consistently ready for service at the scheduled operating times.
- Perform the reconciliation of daily takings
- Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
- Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
- Ensure that all opening and closing procedures are carried out to an acceptable standard
- Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
- Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.
- The possession of a current RSA is essentia
- Someone who has a strong understanding of the day-to-day operations of running a restaurant
- A passion for sequence of service and a desire to create an amazing experience for every single customer
- A person who is both an invaluable team player as well as a well-rounded leader
$68,864 - $75,000 based on working days and penalties applicable as per the Hospitality Industry General Award
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Food & Beverage
Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guest
Reference
dcfcec0a-cca5-47bc-8fab-a0f60b85265d
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Food & Beverage
Description
HostYou are the beginning and end of every exceptional guest experience in our pop-up bar, located within the iconic Castle in the City. As a Host, you will be the first and last point of contact for
Reference
54b3dd3d-6e3f-4bc5-a759-6d2c54ac67e0
Expiry Date
01/01/0001
Salary
Location
Novotel Itu Terras de São José Golf & Resort, ITU, Brazil
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
ITU
Job Category
Food & Beverage
Description
Tudo o que vem faz do coração, e é por isso que somos os maiores na arte de receber, conectar e servir. Somos muito mais do que acomodação e hotéis. Nossa promessa é superar todas as expectativas, pro
Reference
ca77dc51-fa01-437c-940d-1f846b72f02b
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Dubai City, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Join our dynamic team as a Waiter/ Waitress in the heart of Dubai's vibrant hospitality industry! We're seeking enthusiastic and customer-focused individuals to provide exceptional dining experiences
Reference
1be15650-8681-40dd-86df-60752e75ca8e
Expiry Date
01/01/0001
Salary
Location
FAIRMONT SOUTHAMPTON - SHP, Southampton, Bermuda
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Southampton
Job Category
Food & Beverage
Description
You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! The Host reports to the Captain/Asst. Maitre'd/Maitre’d and is r
Reference
d4a8a850-ae5f-458d-a2b6-339be5823bfa
Expiry Date
01/01/0001
Salary
Location
Le Royal Monceau - Raffles Paris, Paris, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
En tant que Chef de rang (H/F) au Bar Long, vous assurez un service efficace et courtois tout en respectant les procédures, dans un souci de satisfaction optimale et en accord avec les standards de no
Reference
6e3ee295-2ccb-41e2-836f-14abace6c100
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Lille, Lille, France
Experience Level
Director
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Lille
Job Category
Food & Beverage
Description
LA MISSION ? Nos clients et les équipes sont entre de bonnes mains avec vous. 🤗 Vous êtes le responsable du pôle restauration 🍽️ (restaurant, rooftop, bar, et activités séminaires). En charge du dév
Reference
708c6a97-7029-4aad-849f-c5aab442da52
Expiry Date
01/01/0001
Salary
Location
ibis Styles Paris Charles-de-Gaulle Airport, Tremblay-en-France, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Tremblay-en-France
Job Category
Food & Beverage
Description
Vous aimez la relation client, vous connaissez ou vous souhaitez partir à la conquête de la restauration !Alors libérez le pouvoir qui est en vous et venez renforcer l’équipe, de l’hôtel IBIS STYLES P
Reference
995abaee-dd61-4013-b201-afa3b9268c0a
Expiry Date
01/01/0001
Salary
Location
Novotel Paris Les Halles, Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Dans le cadre du développement de notre équipe restauration, le Novotel Paris Les Halles recherche un/une Chef de Rang H/F en CDI.Nous sommes à la recherche d’une personnalité chaleureuse, bienveillan
Reference
604744ee-951d-4b47-ba12-ab0be1bfe5fe
Expiry Date
01/01/0001
Salary
Location
Novotel Paris Les Halles, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Dans le cadre du développement de notre équipe restauration, le Novotel Paris Les Halles recherche un/une Chef de Rang H/F en CDI.Nous sommes à la recherche d’une personnalité chaleureuse, bienveillan
Reference
25edb60e-3150-475c-861c-12310eafc3d2
Expiry Date
01/01/0001