Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Responsible for efficiently managing the food and beverage areas to ensure customer satisfaction while meeting departmental budget targets.
Ensure efficient, friendly and professional food and beverage service is provided to all guests. · Create an environment and experience that meets guest expectations. · Familiarise yourself with VIP and regular guests to meet their requests and needs. · Establish systems to protect and maintain control of restaurant service equipment, recording breakages and conducting regular stock takes. · Implement and maintain a weekly cleaning schedule to achieve high hygiene and cleanliness standards. · Ensure all mis-en-place is completed before guests arrive. · Ensure staff are knowledgeable about the dining menu and wine list to maximize sales. · Collecting payments for sales and operating point of sales machines and cash registers. · Accurately complete guest billing following hotel procedures and ensure correct charges are posted, including collecting payments for sales and operating point of sales machines and cash registers. · Work operational shifts as required within the hotel.
Qualifications
- Minimum of 1-2 Years of experience in a F&B Supervisor role.
- Excellent communication and interpersonal skills
- Proactive and able to take initiative
- Strong leadership skills, with the ability to lead by example and maintain high staff morale
- Team-oriented with a collaborative approach
Additional Information
Benefits of working at Mercure QT Resort
- Work Your Way - Speak with us about your desired work life balance and make it a reality!
- Free use and access of our gym, saunas, hot tubs and swimming pool.
- Meals provided while on duty.
- Accommodation discounts & Free Anniversary Stay.
- Employee Assistance Program.
- Fantastic career growth opportunities.
- Ability to make a difference through our Corporate Social Responsibility activities.
- Employee benefit card offering discounted rates with Accor worldwide.
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
