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  1. Full-Time
  2. Permanent
  3. MERCURE
  4. Food & Beverage

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Ponta Delgada, Portugal

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REF31045N

F&B Supervisor

Region

Europe and North Africa



Company Description

We are much more than a global leader. We welcome you as you are, and you can find a job and a brand that fits your personality.

We support you to grow and learn every day, making sure that work gives your life purpose, so that during your time with us, you can continue to explore the limitless possibilities of Accor.

By joining Accor, every chapter of your story is yours to write and together we can imagine the hospitality of tomorrow.


Job Description

At Accor we are currently looking for a F&B Supervisor for the new Accor opening in Ponta Delgada (Azores Islands, Portugal), the Mercure Açores Ponta Delgada.

About the position:

If you are passionate about guests’ interaction, food and beverage? As Maître, you are expected to uplift the F&B experience for guests. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. If you can perform well in fast-paced environments, we’d like to meet you.

Some of your responsibilities are:

  • Coordinating daily F&B management operations
  • Overlooks all restaurant operations.
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to customer complaints
  • Scheduling all F&B team members
  • Supervising Events
  • Coordinating with kitchen
  • Training on health and safety lead by example
  • Daily briefings updates and upselling techniques
  • Cost control, inventory, training and maintaining SOP for quality.
  • Introduce innovative ideas to generate revenue for the restaurant.
  • Addressing guest requirement and able to create a “magnifique” experience.

Qualifications

About you:

  • College diploma in Hotel Management or related field
  • Previous experience in Food & Beverage/Restaurant operation
  • Fluent in Portuguese & English
  • Passion for leadership and teamwork
  • Eye for detail to achieve operational excellence
  • Excellent guest service skills

Additional Information

What we offer:

  • Be part of an international company
  • Work for a leader brand as Accor present in 110 countries
  • Development and career opportunities
  • Benefits according to the role
  • Accor discounts card

Our commitment to Diversity & Inclusion: 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? 

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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