- Full-Time
- Permanent
- Food & Beverage
- Accor
__jobinformationwidget.freetext.LocationText__
Movenpick Al Mamzar, Dubai, AE
__jobinformationwidget.freetext.ExternalReference__
REF30469P
F&B Supervisor
Region
MEA SPAC
"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are Heartists®
“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.
The Role
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her.
- To take time and get to know the guests, and to be committed to service excellence.
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
Key Deliverables and Responsibilities
Planning & Organizing:
- Monitor’s duty schedules for the respective team.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- Ensures that under no circumstances the entrance door is left unattended.
- Contributes to meet / maximize the monthly revenue budget for the respective outlet.
Operations:
- Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
- He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up selling, etc.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
- Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
- Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
- Contributes to the upkeep of the outlet’s database of regular guests.
- Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
- Resolves guests’ complaints directly or consults with immediate Supervisor.
- Does all mise en place work according to a whole day service requirements.
- Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
- Attends regular departmental meetings and conduct’s briefings (on behalf) and contributes to an open communication with in the assigned team.
- Familiar with the outlets menu and promotional activities.
- Familiar with the company’s internal policies and safety procedures.
- Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
- To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.
Administration:
To assist the outlet manager with the following reports:
- Overtime & extra hours consumed monthly.
- Daily log book
- Time schedule weekly
- Vacation schedules yearly
- Buffet name Tags and menu printing
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:
- Ensure proper care of all equipment and furniture entrusted for Heartists use.
- Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
- Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
- Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).
- Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
- Does not disclose any financial information or any other information of the Accor Hotels.
Our Values
Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.
Guest Passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Innovation
We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.
Your experience and skills include:
- Service - focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Has a critical eye for detail
Meet James, the food and beverage manager in London
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Saclay, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Saclay
Job Category
Sales & Marketing
Description
TES FUTURES MISSIONS :Recevoir les demandes entrantes, les qualifier et identifier les besoins de nos clients pour leur proposer la manifestation la plus personnalisée. Suivre le dossier jusqu’après l
Reference
3f39492a-22b6-4bed-85d1-cfd3d9847c94
Expiry Date
01/01/0001
Salary
Location
Kolkata, India
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Kolkata
Job Category
Security
Description
Assist to streamline the security Programme to safeguard the property.To safeguard guests, visitors, employees and the property when in the premises.Analyze the various problems confronting the Securi
Reference
97592922-48ac-4a0a-a402-0a8845806114
Expiry Date
01/01/0001
Salary
Location
Krugersdorp, South Africa
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Krugersdorp
Job Category
Culinary
Description
Responsibilities:Lead and inspire the kitchen teamDevelop and execute innovative menusUphold the highest standards of culinary excellenceEnsure exceptional quality and presentation of all dishes
Reference
88d734cc-eeda-4d2d-99bc-4f8ca8dd264c
Expiry Date
01/01/0001
Salary
Location
Saclay, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Saclay
Job Category
Sales & Marketing
Description
TES FUTURES MISSIONS :Recevoir les demandes entrantes, les qualifier et identifier les besoins de nos clients pour leur proposer la manifestation la plus personnalisée. Suivre le dossier jusqu’après l
Reference
7bf12edf-b050-4116-9558-b46150c52619
Expiry Date
01/01/0001
Salary
Location
Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Melbourne
Job Category
Food & Beverage
Description
Create, mix and serve alcoholic beverages and food to guests.Ensure proper storage of liquor, fruit and equipment.Plan drink menus and inform guests about new beverages and specials.Record inventory a
Reference
2e2ed2aa-5cca-45ed-8e65-3c4351128b87
Expiry Date
01/01/0001
Salary
Location
Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
Contributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, PR, F&BDevelop quarterly and yearly e-commerce and digital marketing plans covering all digital ch
Reference
020f8fc6-cb0e-42d8-9ccd-33496d95372e
Expiry Date
01/01/0001
Salary
Location
Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Dibba Al-Fujairah
Job Category
Finance
Description
Main Responsibilities :To collect all Front Office and Food & Beverage cash remittance envelopes from the drop-safe and to verify them against the Daily Witness Sheet.To count cash, cheques and credit
Reference
bc874f4e-52fa-4b76-a7a5-d531fd4dace4
Expiry Date
01/01/0001
Salary
Location
Thane, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Thane
Job Category
Engineering & Maintenance
Description
Job Description Department : Engineering Designation : Duty Engineer Reports To : Chief Engineer Prime Function: Responsible for assisting the Chief Engineer in the o
Reference
60bd4311-3722-4b3b-87a7-6e81be6d457a
Expiry Date
01/01/0001
Salary
Location
Melbourne, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Melbourne
Job Category
Engineering & Maintenance
Description
Attend to any maintenance request by other department to ensure their operation run smoothly.To observe cleanliness at the place of work and on the job after completion of work.Record all electric, wa
Reference
f1616b67-338f-46fa-8964-167c59e66217
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Mumbai
Job Category
Culinary
Description
Experience: 2 to 3 Years as CDP in current role.Prime Function:Responsible for the efficiently and profitable functioning of the Kitchen assigned.Ensure that ibis, Mumbai Airport standards are applied
Reference
6528c74d-5de6-40da-83d4-637de051c6b8
Expiry Date
01/01/0001