F&B Ambassador

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We are seeking an enthusiastic and customer-focused F&B Ambassador to join our organization in Udaipur, India. As an F&B Ambassador, you will serve as the face of our brand, representing our food and beverage offerings with professionalism and passion. You will engage with customers, build meaningful relationships, and create memorable experiences that reflect our organization's commitment to excellence. This role offers the opportunity to work in a dynamic environment where your interpersonal skills and genuine enthusiasm will directly impact customer satisfaction and brand loyalty.

• Represent the organization's food and beverage products and services at various events, venues, and promotional activities
• Engage with customers in a friendly and professional manner, answering questions and providing product information
• Develop and maintain strong relationships with clients, hospitality partners, and community members
• Promote products through tastings, demonstrations, and interactive experiences
• Gather customer feedback and insights, reporting findings to management
• Support sales initiatives by identifying opportunities and facilitating connections between customers and sales teams
• Maintain comprehensive knowledge of product offerings, ingredients, and brand values
• Participate in networking events and community activities to enhance brand visibility
• Ensure professional appearance and conduct at all times, upholding organizational standards
• Collaborate with team members to coordinate promotional campaigns and events
• Document interactions and maintain records of customer engagement activities

• Excellent verbal and written communication skills in English; additional language proficiency is a plus
• Proven customer service experience in a hospitality, retail, or promotional environment
• Strong interpersonal and people skills with the ability to build rapport quickly
• Professional presentation and grooming standards
• Demonstrated sales or promotional experience
• Ability to work flexible hours, including evenings and weekends
• Comfortable working in diverse settings and adapting to different audiences
• Strong organizational and time management skills
• Ability to represent the brand authentically and enthusiastically
• Experience in the food and beverage industry or event management (preferred)
• Proficiency with social media platforms and digital communication tools (preferred)
• Networking experience and established community connections (preferred)
• Ability to learn product knowledge quickly and retain detailed information

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.