- Full-Time
- Internship
- Food & Beverage
- ACCOR
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Raffles Hotel Le Royal, Phnom Penh, Cambodia
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REF96072R
F&B Management Trainee
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
1. Operational Exposure
- Rotate through all F&B outlets (Restaurant, Bar, Banquet Operations, In-Room Dining).
- Understand and follow service standards and brand guidelines.
- Assist in daily outlet briefings and operational set-up.
- Support service during peak periods.
- Ensure guest satisfaction by responding promptly and professionally to guest needs.
2. Guest Experience
- Deliver exceptional and personalized service.
- Build positive guest relationships.
- Handle guest feedback and complaints under supervision.
- Ensure compliance with hygiene and safety standards.
3. Leadership Development
- Assist Supervisors and Managers in daily operations.
- Participate in team training sessions and role plays.
- Learn scheduling, manpower planning, and cost control basics.
- Support monthly inventory and stock control processes.
4. Financial & Administrative Learning
- Understand revenue reports and basic P&L structure.
- Assist in monitoring outlet expenses and wastage.
- Learn purchasing procedures and cost control practices.
- Support preparation of reports as assigned.
5. Compliance & Standards
- Ensure compliance with HACCP and food safety regulations.
- Follow hotel grooming and appearance standards.
- Adhere to company policies and procedures.
- Bachelor’s Degree or Diploma in Hospitality Management or related field.
- Fresh graduate or up to 1 year of experience in hospitality.
- Strong passion for Food & Beverage operations.
- Good communication and interpersonal skills.
- Good command of English (additional languages are an advantage).
- Positive attitude, flexibility, and willingness to learn.
- Strong teamwork and problem-solving skills.
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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