Executive Assistant-Movenpick Kigali Rwanda

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The Movenpick Hotel Kigali, Rwanda is recruiting an Executive Assistant to join its team.

Job Purpose:

To provide high-level administrative support to the General Manager while coordinating and overseeing quality-related initiatives, ensuring compliance with brand standards and driving guest satisfaction excellence.

Key Responsibilities:

1. Executive Assistance :

• Manage the General Manager’s calendar, appointments, and travel arrangements.
• Organize meetings, prepare agendas, take minutes, and follow up on action points.
• Handle correspondence and confidential documents with utmost discretion.

2. Quality Coordination:

• Monitor key quality performance indicators (LQA, TrustYou, internal audits, etc.).
• Support the development, implementation, and tracking of departmental quality action plans.
• Coordinate and facilitate quality meetings with departmental leaders.
• Serve as the link between operational teams and management on quality projects.

3. Communication & Reporting:

• Compile and prepare quality reports for senior leadership and corporate stakeholders.
• Draft internal documents and quality-related communications (procedures, newsletters, etc.).
• Conduct research and benchmarking on hospitality best practices in service and guest experience.

• Degree in Hospitality Management, Business Administration, (Bachelor’s level or higher).
• Previous experience in a similar position in a luxury hospitality environment.
• Strong organizational, interpersonal, and written communication skills.
• High level of discretion, initiative, and analytical thinking.
• Fluent in English both spoken and written.
• Proficient in Microsoft Office.

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!