Procurement Support Coordinator – Apprenticeship, Paris

ABOUT ASTORE (Accor Procurement Department)

Astore is collaborating with 3,500 suppliers offering products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 250 experts serving 8,500 customers in 30 countries, Astore negotiates some of the best prices and conditions on the market. Astore is a fast-growing and innovative department operating in an increasingly competitive environment. €3bn of hotel spend goes through our referenced solutions.

Accor including Procurement Department is now divided in two parts:

• The PME (Premium Medium and Economy) Division which is divided in 4 hubs: Europe & North Africa, MEAPAC, Americas and Greater China
• The L&L (Luxury & Lifestyle) Division divided by brand.

Procurement Corporate organization has several poles: Hotel Procurement team (international category managers who negotiate the best deals for Astore customers), HQ Procurement team (buyers optimizing HQs spend), Procurement Lab (Shared Center, Digital…) and Strategy, Sustainability & Finance team.

ABOUT PROCUREMENT BUSINESS SUPPORT (PBS)

PBS is part of the Strategy, Sustainability & Finance team and is divided in 2:

• PBS Operations: managing operationally and centrally the different step of the remuneration process for ENA scope.
• PBS Transformation: improving and optimizing this remuneration process.

ABOUT THE REMUNERATION PROCESS

Accor GPO operating model is based on three main stakeholders:

1. Accor Procurement teams
2. Suppliers
3. Hotels

Through its e-procurement platform, Accor Procurement provides suppliers with sourcing services and enhanced visibility. In exchange, suppliers remunerate Accor Procurement based on a predefined remuneration structure. Hotels directly order and pay suppliers for products and services delivered. Accor Procurement redistributes part of the remuneration received from suppliers to hotels as incentives to use the Accor GPO. The remuneration process is the management of these cash flows.

Within Accor Group Procurement Office (GPO) as a Procurement Support Coordinator in PBS Operations, you will assist the Procurement Administration Europe & Corporate team in its various missions. Within an international environment, it includes the management of contracts, supplier invoicing, declarative control, and redistribution to hotels (Remuneration process).

You will partner with all the Procurement poles and have numerous relationships with buyers, country business controllers, sales, as well as with suppliers and clients.

Some figures about PBS Operations:

1. 13 team members
2. 15 countries handled
3. More than 6000 contracts in our tool AstoreSuite for ~2500 suppliers
4. 8500 clients

Your main missions will be:

Database Maintenance

• Contract encoding
• Supplier creation
• Contact updates
• Creation of Mega codes, client files
• Data analysis (tracking contract statuses, documents in A2S, etc.)
• Invoice management & certification for Spain & Portugal
• Maintenance and data updates in A2S

Management of Annual Declaration and Control Campaigns in AstoreSuite

• Prepare internal and external communications
• Pre-launch campaign analysis (establishments database, suppliers, verification)
• Management of reporting & dashboards and weekly communication to team manager
• Supplier reminders
• Fixed fee management: centralize invoicing and reminders to obtain allocations

Annual Declarative Control in AstoreSuite

• Preparation for control settings (lists of candidate clients & suppliers)
• Partnering and communicate with Webhelp (client service)
• Analysis & resolution of post-control disputes with major amounts at stake
• Reminders to buyers, suppliers & clients
• Management of reporting and dashboards

Redistribution

• Reporting in preparation for redistribution calculations
• Variance analysis on specific reports and problem identification to raise alerts

Data analysis

• Ensure proper update & improve remuneration process KPIs tracking
• Perform analysis to define patterns to review
• Launch surveys, analyze & present results

Other projects may also be under your responsibility, such as organizing a team-building day with workshops or providing support on transformation initiatives.

Profile

• Academic/Professional background

1. Bac +3 (Bachelor's degree) in Audit, Finance, Management, Administration, International Business, Hospitality. You are either in Master 1 or in Master 2
2. Written and spoken English required (German or Spanish would be a plus).

• Hard skills

1. A strong affinity for numbers
2. Good knowledge of Microsoft Office
3. Proficiency in Excel: pivot tables, databases
4. Good interpersonal skills

• Soft skills

1. Rigour and personal organization
2. Compliance with procedures and deadlines
3. Team player and multi-tasks
4. Initiative and analytical mindset
5. Dynamism, responsiveness and excellent interpersonal skills

Our Commitment to Diversity & Inclusion:

We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.

Accor: why?

We are much more than a global leader. We are 280,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.