Company Description
Situated in the heart of the city between Hay Street and St Georges Terrace, Mercure Perth is a vibrant midscale hotel where local charm meets international hospitality. Perfectly positioned near the Swan River and the CBD's premier corporate precincts, our hotel features 239 well-appointed rooms, a heated rooftop swimming pool, and bustling dining venues including Cucina on Hay and Baccaria.
A cornerstone of our property is our dedicated conference floor, featuring six multi-use, naturally lit function rooms capable of hosting up to 350 guests for everything from intimate board meetings to grand corporate exhibitions.
At Mercure Perth, we foster an inclusive, welcoming culture where our team is empowered to create memorable experiences. As part of the global Accor family, joining us means unlocking a world of genuine team support, local community spirit, and limitless global career opportunities.
Job Description
We are seeking an enthusiastic and detail-oriented Food & Beverage Supervisor to join our team in Mercure Perth. In this role, you will lead and inspire our F&B team to deliver outstanding service and create memorable dining experiences for our guests.
- Oversee daily F&B operations, ensuring smooth service and maintaining high-quality standards
- Lead, motivate, and develop a team of F&B staff to achieve operational excellence
- Coordinate with kitchen staff to maintain menu quality and consistency
- Manage inventory, place orders, and control costs while upholding product quality
- Ensure compliance with food safety regulations and company policies
- Handle guest inquiries, special requests, and resolve issues promptly and professionally
- Assist in creating and implementing innovative F&B promotions and events
- Monitor and analyze sales data to identify trends and opportunities for improvement
- Conduct regular staff training sessions to enhance service skills and product knowledge
- Maintain a clean, organized, and safe work environment for staff and guests
- Collaborate with other departments to ensure seamless guest experiences
- Stay updated on local culinary trends and incorporate them into menu offerings
- Supervise the execution of banquet, conference, and meeting room events, ensuring catering timelines, AV requirements, and room setups strictly align with guest event orders
- Liaise closely with the Conference & Events Sales team to ensure seamless handovers and flawless execution of corporate and private functions
Qualifications
Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example
Responsible Service of Alcohol (RSA) certification is required, Approved Manger Card is desired.
Flexibility to work afternoon shifts and weekends as required.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
