- Full-Time
- Permanent
- Revenue Management & Pricing
- Accor Apartments & Realty
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Surfers Paradise, AU
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Req-62510
Director of Revenue - Shared Services
We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose
As the Director of Revenue, you will oversee and enhance the performance of hotels within the designated portfolio. Leveraging your strategic insights and market expertise, you will identify and nurture opportunities to exceed targets, ensuring our hotels thrive and contribute to the company's overall success.
This position is available on a fixed-term basis as a parental leave cover.
Primary Responsibilities
- Develop and execute revenue optimisation strategies across all transient and group segments for portfolio hotels.
- Collaborate with General Managers, Operations, and Commercial teams to drive revenue maximisation and corporate alignment.
- Utilise core systems (IDeaS, STR Global, TARS, PMS) to monitor trends, produce statistics, and ensure forecasting accuracy.
- Evaluate group business suitability and profitability to secure the optimal market and segment mix.
- Lead, coach, and mentor the Shared Services revenue team to resolve operational challenges.
- Minimise distribution costs and drive room nights to branded channels while auditing system utilisation.
- Manage relationships with online market managers and external partners to maximise portfolio exposure.
- Implement pricing strategies and inventory controls to enhance yield and commercial results.
Skills and Experience
- At least 5 years’ experience in a dedicated Revenue Management role, preferably managing a multi-property portfolio.
- A Bachelor’s degree in Business, Revenue Management, Hospitality, or a related field.
- Proven leadership skills with a track record of coaching and developing high-performing teams.
- Deep comprehension of revenue management principles, pricing tactics, and accurate forecasting.
- Proficiency in key systems, specifically IDeaS, STR Global, TARS, and property PMS.
- Strong communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.
- A strategic, analytical mindset to challenge current strategies and identify new commercial opportunities.
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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