Director of People & Culture

LIVE IN STYLE AT PREMIER RESIDENCES PHU QUOC EMERALD BAY

Located at Kem Beach – one of the top 100 most beautiful beaches in the world, Premier Residences Phu Quoc Emerald Bay is the perfect resort for families, couples and groups of friends who are looking for excitement and creativity. The resort is located only 25-minute drive away from Phu Quoc International Airport and 40-minute drive away from the center of Duong Dong Town.

At Premier Residences Phu Quoc Emerald Bay, guests can truly “Live in Style” – from staying at a diverse system of accommodations with 752 youthful and modern-designed units offering expansive view looking over the emerald sea, to immerse into the delightful culinary experiences and lifting spirits with astonishing recreational activities.

Aiming to become the entertainment hub of the Southern region of Phu Quoc, Premier Residences Phu Quoc Emerald Bay offers a variety of colorful recreational activities for guests, helping to bring people closer together. The resort is a perfect blend of modern resort style and unique experiences, leaving a fascinating impression on travelers during their journey to the “pearl island”.

Business Performance

• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Talent & Culture Management

• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in-house staff publications
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Maintain confidentiality of sensitive matters/issues
• Ensure compliance with local health and safety regulations

Team Management

• Interview, select and recruit Talent & Culture employees
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Knowledge and Experience

• Bachelor’s Degree in Human Resources Management or related
• Minimum 5 years of Human Resources Management experience
• A strong understanding of labor and employment law
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Fluent in Vietnamese 

Competencies

• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

Please contact us via email: tuyen.chau@accor.com