- Full-Time
- Permanent
- Business Development
- ACCOR
__jobinformationwidget.freetext.LocationText__
Paris, France
__jobinformationwidget.freetext.ExternalReference__
REF1381I
Director Itineraries Planning & Port Operations | Orient Express Silenseas
Region
Europe and North Africa
Orient Express
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury. Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
Chantiers de l'Atlantique
Chantiers de l'Atlantique is one of the world's shipyard leaders in the markets of highly complex ships and offshore installations. Chantiers de l'Atlantique developed Solid Sail, a cutting-edge and sustainable innovation of sailing system available for cruiseships.
Accor Group, together with commercial banks, are partners in a historic project that will revolutionise luxury cruising, witnessing the return of the Orient Express and its tradition of excellence. The Orient Express has a mythical heritage and a strong brand image, and the support of the Accor group is a guarantee of success.
Mission
This position will be responsible for the strategic planning of cruise itineraries in the Mediterranean see, the Caribbean sea and the Middle-East, managing port operations and optimizing the customer experience.
As Director of itineraries, the candidate will be responsible for ensuring an exceptional and seamless experience for our guests. To develop and implement the itinerary planning strategy for luxury cruises, taking into account customer preferences, market trends and operational constraints, he/she had ideally a similar role before in the cruising sector to ensure high standards of quality, safety and customer satisfaction.
As Director of planning and operations, the candidate will also assist the Executive team in growing the teams and strengthening all partnerships. You will also provide strategic support and leadership to your team and to the Leadership team to ensure the delivery of Orient Express’s service standards, and guest experiences and maximum operating results.
Reporting line
The candidate will be reporting to the VP Orient Express Silenseas, in charge of the overall project, and in the near future to the CEO and/or COO of the future sailing yacht business. The candidate will also work closely with Chantiers de l’Atlantique, the Accor Orient Express team, and Orient Express Silenseas Newbuilding team and bring expertise to support the executive department and all operational departments in their choices, decisions, search for quality, and results, while alwaus respecting the Accor procedures.
- Speaking French and English (other European languages an asset).
- Strong work ethic, methodological minded, knowing the itineraries and can work on a white canvas.
- Previous records as a logistical director in a B2B and B2C international context.
- Previous experience in travel management in the (luxury) cruise sector, in the same position or department.
- Practical knowledge of the seas, winds, key itineraries, sailing, time management, port operations, gas and energy supply.
- Understanding of maps, complex environments and a changing context.
- Team spirit, leadership and high level of commitment, a problem-solving aptitude.
- Autonomous, with interest for the Orient Express history and sustainability topics, a drive for project in development and innovation.
- Being able to create strategic plans and set timelines for evaluation, development, and deployment of all technical services, with people safety at first.
- Good reporting, presentation and influencing skills.
- Enjoys doing a variety of different tasks. Focused on objectives, deadlines and results.
- Strength of conviction and assertiveness, but also a sense of diplomacy and the ability to influence others.
- Effective and rational decision-making: ability to synthesize, anticipate and manage on a day-to-day basis.
- Evaluating and selecting port service providers and negotiating contracts accordingly.
All your information will be kept confidential according to EEO guidelines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Reference
136d4d09-ff7e-4336-b154-1e9a7492a175
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Reporting to the Director of Talent & Culture the Assistant Director is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, Fairmont Grand Del Mar opera
Reference
2704bd78-9e16-4db1-bf08-46afd6ad0c7b
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our annual Christmas Event! The Supervisor role is a
Reference
a78b924d-2438-43c8-8b6a-cfce7cbf9901
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our more than 250 thousand Christmas revelers this y
Reference
c592b48c-76f2-4b2a-9dd6-e224e0d3b3a1
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you have a heart full of jingle bells and a passion for spreading yuletide joy? Get ready to sprinkle holiday magic like confetti and make our guests' Christmas dreams come true! We're on the looko
Reference
4f16d0ec-2d93-4533-9397-b1a605b22c36
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Skate into a new job! Come work at North Scottsdale’s only outdoor real ice, ice rink, where you will be skating through the holiday while getting pay! Join our friendly, festive team of hospitable h
Reference
eaf436e7-5d23-4844-bb33-fcf8e2e144cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hos
Reference
7ef6c90e-ff56-45df-8dd1-578220d36211
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you want to light up the night for our guests? Dance and play the night away as part of our Signature Character team! We are looking for actors to play the role of our Signature Mascot Characters f
Reference
d8556dbb-e577-4f29-8f2f-9404bab64edd
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Director of Training and DevelopmentAs the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work col
Reference
6c24dce6-70b8-4e12-b03f-15de8df0aff8
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Got the gift of greetings? Come say hi and join our friendly, festive team of hospitable holiday helpers at the Princess this year! We are looking for fun energetic multi taskers with a passion for cr
Reference
860d27fb-9481-47cb-8d7f-b9c4ea094415
Expiry Date
01/01/0001