Partnership Manager - M/F/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human ! 

We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; 

With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital. 

Our ambition: to offer personalized, memorable, and sustainable experiences. 

Here, we give birth to new ways of traveling in each of our 5,500 hotels, closest to our 100 million customers in 110 countries. 

Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company. 

Here, your scope will have no boundaries, so dare to impact on the world with us! 

Here is where your greatest challenge awaits you: 

As a Partnerships Manager at Accor, you will have the mission to build and maintain a portfolio of partners aiming at enriching our ALL loyalty program value proposition and drive new revenue generation.

You will directly report to Arthur, VP Partnerships, and work closely with each Regional Partnership Heads, Finance, and Product & IT teams. This team currently manages a portfolio of retail, banking, insurance and payment partners globally.

Your mission: 

• Grow new business: You’ll proactively identify opportunities & propose new initiatives that fit ALL growth strategy in the field of retail, fintech, and payment cards issuers. You will deliver the partnerships roadmap by providing ideas, inspiration, and method ;
• Generate value: You’ll manage on a day-to-day basis existing partners relationship. You will steer, challenge, influence to increase ALL members usage of partner products & services and generate revenue for Accor. Support the overall management of high-profile and dynamic partnerships with retail, bank issuers, payment networks, and strategic partners;
• Make things happen: You will use your sharp negotiation skills to get the best deals and master all areas necessary to bring partnerships to life incl. storytelling, customer offer, business model & business case, customer journey, tracking, marketing & communication plans, cost & impact (ROI);
• Simplify: Work closely with Regional Partnership teams and Accor Digital Factory (Product & IT) and support functions (finance, legal, tax,..) to break silos and deliver meaningful projects. Manage internal dependencies to ensure the team achieves project goals, meets the highest quality standards, and delivers on time;
• Coach: develop expertise across all regional team members in the field of cobranded card and payment products and act as a center of expertise for them to learn and grow.

And you? 

• Minimum 7 years of relevant work experience of partnership management in Retail, Fin-tech and payment cards issuers (banks, payment network).
• Proven expertise in the field of financial services product and services.
• Understanding of loyalty program economics in a B2C environment.
• An overseas experience (US in particular) is highly valued.
• Very strong written and verbal communication skills in both English and French with an innate attention to detail.
• Master’s degree in marketing, business, banking, finance or relevant field of study.
• Possess an understanding of how to drive business and marketing with and through the partner ecosystem
• Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
• Minimum 3 years in project management skills with experience gaining consensus and driving deliverables with individuals inside and outside the organization
• Willing to travel to meet with key stakeholders, partners, and attend events

Accor dares to impact: 

- the world  

• We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 

• On the tech side, we are committed to reducing the impact of digital technology across all our projects. 

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

• We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities. 

- Specifically, at the Digital & Business Factory 

• Expanded remote work and no meetings on Wednesday afternoons, 

• Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications. 

and also,  

• Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels. 

• ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

• Heartist® for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

• Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 

• €10 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

• And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street 😉 

Is this mission appealing to you? 

Recruitment is all about people!  

Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

2. An interview with the team manager responsible for the role you are interested in.  

3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

5. A personalized feedback. 

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