Cluster Revenue Manager

Located in the heart of Perth city, Mercure Perth and Ibis Perth offer vibrant and welcoming experiences for both leisure and business travellers. Mercure Perth features 239 well-appointed rooms, a restaurant, café, bar, and extensive conference and event facilities, complemented by a heated rooftop swimming pool and gym for a complete guest experience. Just a short stroll away, Ibis Perth has recently completed an exciting transformation, unveiling a fresh and modern look that elevates the hotel to new heights. Situated in the lively West End of the CBD, only 300m from the Murray and Hay Street shopping malls, the refurbished Ibis Perth now features 192 air-conditioned rooms, a contemporary all-day dining outlet, and an inviting elevated bar. Together, our hotels pride themselves on delivering exceptional hospitality and creating memorable stays in the heart of Perth.

We are seeking an experienced Revenue Manager to lead revenue strategy across Mercure Perth and the newly renovated Ibis Perth. This is an exciting opportunity to drive commercial performance across two properties, delivering growth in line with our brand and ownership expectations.

Only candidates with current and valid Australian work rights will be considered for this position.
 

About You:

• Experience in hotel revenue management or analytical roles within a 4+ star hotel environment.
• Strong understanding of the Perth hotel market desirable
• A proven track record in revenue forecasting, inventory control, and yield optimisation.
• Demonstrated ability to develop and implement effective budgets and pricing strategies.
• Advanced analytical and reporting skills, with high proficiency in Excel and related IT systems.
• Experience with hotel systems such as Opera, LightHouse, STR, Agency360, and Demand360 (highly regarded).
• Excellent organisational and communication skills, with strong attention to detail.
• Previous experience working collaboratively with hotel owners or ownership groups.
• A leadership mindset with the ability to coach, support, the reservations manager and team

Key Accountabilities

In addition to the above, your responsibilities will include:

Administration

• Prepare, maintain, and distribute accurate revenue reports and key performance indicators (KPIs) across all properties in the cluster.
• Ensure all revenue-related activities comply with brand standards, internal policies, and relevant regulatory requirements.
• Define, implement, and manage rate structures, booking policies, and system restrictions to optimise performance across the portfolio.
• Maintain comprehensive and up-to-date records of revenue strategies, contracts, and performance data to support informed decision-making and audit readiness.

Customer Service

• Provide guidance on pricing and availability to the front desk.
• Implement clear and transparent pricing policies to build guest trust.
• Collaborate with Marketing to support loyalty programs and promotions.
• Develop packages and discounts to stimulate off-peak demand.

Marketing

• Align pricing and promotions with marketing campaigns.
• Provide data insights to inform competitive positioning.
• Support event and group sales with pricing strategies.

Operational

• Protect revenue by minimising risks of overbooking or underbooking.
• Optimise reservations processes and manage vendor relationships.
• Monitor operational reports to identify improvements.

People & Culture

• Accor Values by modelling values and culture.
• Promote teamwork across reservations
• Contribute to training and development programs.

Proven revenue management experience

Previous experience in a Hotel or Resort environment desirable

Strength in GDS and Opera or Fidelio property management systems

Strong knowledge of revenue management principals

Excellent communication skills with advanced skills in MS Office software

Confidence in communicating and presenting data

Demonstrated interpersonal skills to build business relationships (internal & external)

The ability to motivate, educate and drive our teams remotely

What’s in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide.
• Access to learning and development programs through Accor Academies.
• Career advancement opportunities within Mercure Perth and globally across Accor’s extensive network.
• Opportunity to make a difference through our Corporate Social Responsibility initiatives.

Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

Join us at Mercure and ibis Perth, where your passion for sales and events will thrive in a dynamic and supportive environment.

Apply now to embark on a rewarding career journey with Accor!