Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Overview
We are looking for a true sales leader — someone driven by results, passionate about selling, and deeply connected to their market.
The Cluster Director of Sales will lead all commercial activities for both Sofitel Luxembourg properties, with one clear mission: generate revenue through proactive sales, strong client relationships, and market expertise.
This role is designed for a hands-on commercial profile with a strong background in corporate accounts, MICE, and event agencies, and ideally exposure to online distribution channels (OTAs / direct sales platforms such as Accor ecosystem).
Key Responsibilities
Sales Leadership & Revenue Performance
- Define and execute a clear, aggressive sales strategy focused on revenue generation across rooms, F&B and events
- Personally drive new business acquisition and expand market share in the luxury segment
- Set ambitious sales targets to your team (5 people) and ensure consistent delivery through proactive actions
- Maintain a strong focus on conversion, pipeline management, and results
Business Development & Client Portfolio
- Build, develop and maintain a high-value client portfolio:
- Corporate accounts
- MICE segment
- Event agencies
- Key leisure and travel partners
- Leverage an existing network of decision-makers to generate immediate business opportunities
- Identify and secure new accounts through active prospecting and field presence
- Act as a key negotiator for major contracts and partnerships
Market Presence & Networking
- Represent the hotels in key industry events, trade shows and sales missions
- Maintain strong visibility within the local and international business community
- Develop long-term partnerships with event agencies and corporate clients
- Stay closely connected to market dynamics and competitors
E-commerce & Distribution (Commercial Focus)
- Drive revenue through direct and indirect online channels (OTAs, brand.com)
- Manage relationships with key online partners and optimize performance
- Ensure strong visibility and conversion across distribution platforms
Sales Performance Management
- Track and analyze sales performance, KPIs, and revenue figures & ensure full ownership of the sales pipeline and forecasting accuracy
- Implement corrective actions quickly to maximize results
- Lead by example with a strong results-driven mindset
Qualifications
What we are really looking for
- A true salesperson — someone who enjoys selling, negotiating, and closing deals
- A network-driven professional with strong connections in corporate segment / Event agencies / MICE
- A profile comfortable both in Field sales & client interaction, Revenue ownership and performance tracking
- Strong commercial instinct with a clear understanding of numbers, targets, and profitability
Requirements
- Minimum 5+ years in a senior sales role within hospitality (luxury segment preferred)
- Proven track record in business development and revenue generation
- Experience or exposure to e-commerce / online distribution channels is a plus
- Fluency in English and French required
- Strong understanding of the Luxembourg / European market is an advantage
