- Full-Time
- Permanent
- SOFITEL
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
, Cairo, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF4434P
Reservation Agent
Region
India, Middle East & Africa
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Hotel Mercure Salzburg City, Salzburg, Austria
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Austria
Job Category
Sales & Marketing
Description
Anstellungsart: Vollzeit (5 Tage / Woche - 40 Stunden / Woche) oder Teilzeit (nach Vereinbarung).Dienstzeiten je nach Dienstplangestaltung. Gehalt: ab EUR 2.178,00 brutto / Monat (Basis Vollzeit 40 St
Reference
251c7240-cb64-4b9e-b1d1-4fbf00fab668
Expiry Date
01/01/0001
Salary
Location
Hamburg, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Hamburg
Job Category
Sales & Marketing
Description
COME AS YOU ARE & SHOW US YOUR VISION …… in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexible!As Website & Social Media Manager, you will activ
Reference
76d61f24-930e-41d9-9b9c-3d8bd46bb168
Expiry Date
01/01/0001
Salary
Location
Hamburg, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Hamburg
Job Category
Sales & Marketing
Description
COME AS YOU ARE & SHOW US YOUR VISION …… in einer 4-Tage Woche. Genieße jede Woche 3 freie Tage und die Möglichkeit, deine Freizeit flexibler zu gestalten.Als Website & Social Media Manager steuerst D
Reference
15ea68de-0586-4ed4-861b-d1fc6426a155
Expiry Date
01/01/0001
Salary
Location
Adagio Premium The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Reservation AgentAs a Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level
Reference
7ad18693-f184-46b1-961a-d23a44cb9206
Expiry Date
01/01/0001
Salary
Location
London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
Membership Services Supervisor - DaysIn Summer 2023 Ennismore launched a global Membership programme – Dis-loyalty - to provide guests with the opportunity to be part of a loyalty programme like no ot
Reference
8d1b99ba-4068-4358-903b-67fa8a16aae6
Expiry Date
01/01/0001
Salary
Location
Mövenpick Surabaya City, Surabaya, Indonesia
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Sales & Marketing
Description
Customer relationsEnsures that team organization remains flexible and ready to meet customer needs.Able to welcome all guests at the hotel/department upon arrival and provide basic information as and
Reference
2cb788fa-90ab-4711-b8fd-d4b6e7c29faa
Expiry Date
01/01/0001
Salary
Location
Mövenpick Surabaya City, Surabaya, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Sales & Marketing
Description
Identifies new reservations sales business to achieve personal and property revenue goals.Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and d
Reference
1cb6ce03-3ca4-4c55-b815-9d2b0f2b9c86
Expiry Date
01/01/0001
Salary
Location
, Manila, Philippines
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Manila
Job Category
Sales & Marketing
Description
We are seeking a dynamic and experienced Revenue Manager to join our team. As a Revenue Manager, you are in charge to implement and use Revenue Management methods, processes and tools in order to maxi
Reference
cb7a0ec7-15ba-4a17-a9d1-9078ef82aed3
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Whistler, Whistler, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Sales & Marketing
Description
Conference Services CoordinatorPlay an integral part in all group functions at the largest events space in Whistler! Our Conference Services Coordinator works closely with clients and hotel department
Reference
cc3594dd-3c5c-4a36-8528-17674590ca68
Expiry Date
01/01/0001
Salary
Location
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Richmond
Job Category
Sales & Marketing
Description
Central Services AgentAt Fairmont Vancouver Airport, every guest interaction is an opportunity to create a lasting memory. We invite you to showcase your exceptional interpersonal skills as Central Se
Reference
82437814-dc2c-4295-8474-4b6c13cd625d
Expiry Date
01/01/0001