
- Full-Time
- Permanent
- MERCURE
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Mercure Sydney, Sydney, Australia
__jobinformationwidget.freetext.ExternalReference__
REF52296E
Banquet Manager
Region
MEA SPAC
Welcome to the heart of hospitality at Mercure Sydney, the flagship hotel of the Mercure brand in Australia. As a large, dynamic hotel, we pride ourselves on offering exceptional experiences for our guests and are now seeking an enthusiastic and talented Banquet Manager to join our team. With 517 beautifully refurbished accommodation rooms, 12 versatile conference spaces, and a variety of vibrant food and beverage outlets, Mercure Sydney is where your career in events management can truly flourish.
About the Role
As the Banquet Manager, you’ll be the driving force behind the seamless execution of every event we host, requiring a hands-on approach, including tasks like turning around rooms with the team. From planning to post-event wrap-up, you'll ensure clients experience flawless, memorable events that exceed expectations. Your leadership will empower a dedicated team, while your strong work ethic will set the standard for creating extraordinary experiences for every guest, every time.
Key Responsibilities
- Serve as the main point of contact for clients, providing personalized service and ensuring their needs are met with excellence.
- Lead and inspire a team who are passionate about creating memorable guest experiences.
- Collaborate with the Event Sales team to align client expectations with operational planning, ensuring a seamless event experience.
- Oversee the day-to-day operations of events, ensuring smooth execution, adherence to timelines, and high levels of client satisfaction.
- Manage all logistical elements, including setup, event execution, and teardown, ensuring flawless coordination.
- Proactively address any challenges during events, ensuring minimal disruption and maintaining the event’s integrity.
- Evaluate each event’s success, gathering insights to continually improve the guest experience.
- Manage staffing needs, rosters, timesheets, leave planning, and payroll to ensure the team operates efficiently and effectively.
- Track key performance indicators (KPIs) to measure success and identify opportunities for improvement.
- Foster strong relationships with clients, suppliers, and internal departments to ensure effective communication and collaboration across all event stages.
What We’re Looking For
- At least 5 years of experience in event management or operations in a large venue, with a proven track record of successful event execution at all management levels, from supervisor to manager.
- Flexibility to work various shifts, including evenings and weekends, as dictated by event schedules.
- Strong leadership skills with the ability to motivate, train and manage a team.
- Exceptional organizational abilities and the capacity to thrive in a fast-paced environment.
- Proficiency in event management software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a keen attention to detail.
- A Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field is highly regarded.
Why Join Us?
At Mercure Sydney, we offer much more than just a job – we provide a chance to be part of something bigger. Here's what you can expect:
- Complimentary on-site parking.
- 50% off staff meals.
- Discounts on accommodation and dining at Accor properties worldwide.
- Access to industry-leading Accor training platforms.
- Work in a prime location with excellent public transport access.
- The exciting potential to grow your career within a large, internationally recognized brand.
If you're passionate about creating exceptional experiences and are ready to take the next step in your career, we’d love to hear from you.
Apply now to join the Mercure Sydney team and make your mark in the world of event management!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US

Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offe
Reference
f37bf883-138b-446f-943e-2f55a2c37765
Expiry Date
01/01/0001

Salary
Location
Mercure Istanbul Bakirkoy, İstanbul, Turkey
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Türkiye'nin hareketli şehri İstanbul'da Garson olarak ekibimize katılın! Misafirlerimize olağanüstü yemek deneyimleri sunmak için güler yüzlü ve müşteri odaklı bir birey arıyoruz.Misafirleri sıcak ve
Reference
ce12373f-887d-48cb-aec3-83b1fdc8e234
Expiry Date
01/01/0001

Salary
Location
Mercure Sydney, Sydney, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
About the Role As the Event Operations Manager, you’ll be the driving force behind the seamless execution of every event we host. From the moment the event is planned to the post-event wrap-up, you w
Reference
b6929a9b-ba7b-40ea-a85e-0c481ba44544
Expiry Date
01/01/0001

Salary
Location
, Pune, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Pune
Job Category
Food & Beverage
Description
Prime FunctionResponsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.Ensure that the food and beverages pre
Reference
c259f97f-29da-4d7e-be71-d7a77b26ef71
Expiry Date
01/01/0001

Salary
Location
ibis Bengaluru Hebbal, Bengaluru, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Bengaluru
Job Category
Food & Beverage
Description
Perform opening/closing side duties as assigned and set all tables according to standards and proceduresDeliver F&B services in accordance to departmental standards and proceduresCheck on table settin
Reference
bea4b56a-5092-4818-8e96-4a8812d96043
Expiry Date
01/01/0001

Salary
Location
Swissôtel Nankai Osaka, Osaka, Japan
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Osaka
Job Category
Food & Beverage
Description
-会場の準備と全商品の提供を担当し、お客様一人一人にきめ細かく対応する。-品質、サービス、商品、清潔さの基準を常に維持する。-在庫管理、発注、オペレーションをサポートする。-作業エリア、調理器具、備品の清掃や消毒を行う。-標準作業手順書に従い、サービス準備のための会場準備を行う。-バンケットのゲストが楽しく、専門的なサービスを受けられるようにする。-優れた価値とサービスを提供し、アップセリングのテ
Reference
4120a600-4fa5-4eb3-9fc3-d956b4870d01
Expiry Date
01/01/0001

Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Food & Beverage
Description
Job Title: In-Suite Dining Attendant (Part-time)Hourly rate: $21.25The In-Suite Dining Attendant is responsible for our guest requests, which include but are not limited to tray and cart pick-up, deli
Reference
d1aadf06-ebfb-4d79-a9c3-c56338674db9
Expiry Date
01/01/0001

Salary
Location
Hotel Chadstone Melbourne - MGallery Collection, Chadstone, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
M GALLERY
Job type
Permanent
Locations
Chadstone
Job Category
Food & Beverage
Description
Located on Level 12 of the Hotel Chadstone Melbourne MGallery, Altus Rooftop Lounge & Bar offers an elegant, polished and welcoming experience. Inspired by the great cocktail and champagne bars of the
Reference
a392d1ff-0016-40d8-9048-4649c312119b
Expiry Date
01/01/0001

Salary
Location
Fairmont Breakers Long Beach, Long Beach, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Long Beach
Job Category
Food & Beverage
Description
Uphold the Fairmont Breakers values and mission statement while performing positional responsibilitiesAdhere to company policy and procedures, as stated in the company HandbookConsistently offer profe
Reference
cd6e4307-1d4f-4638-af64-7cc407a297e0
Expiry Date
01/01/0001

Salary
Location
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Lexington
Job Category
Food & Beverage
Description
Reports To: Restaurant Managers, Food & Beverage DirectorGeneral Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites throug
Reference
89b18b36-7191-46ed-a6db-7e498b62b1a5
Expiry Date
01/01/0001