__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ FAIRMONT

__vacancyopjusttionswidget.opt-Job Category__ Sales & Marketing

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Operational Duties

Oversee daily reservations operations and ensure accurate handling of bookings, amendments, and cancellations
Monitor room availability, rates, and inventory across all distribution channels
Ensure correct application of rate codes, packages, and promotions
Coordinate closely with Front Office, Sales, Revenue Management, and Housekeeping teams
Handle complex reservations, VIP bookings, and group allocations

Team Supervision

Assist in training, coaching, and motivating reservation staff
Monitor staff performance and ensure adherence to SOPs
Prepare duty rosters and support manpower planning

Revenue & Yield Support

Support revenue optimization by upselling rooms and services
Ensure compliance with pricing strategies and revenue policies
Track pick-up reports, forecasts, and booking trends
Assist in analyzing reservation data and preparing reports

Guest Service & Quality

Handle guest queries, complaints, and special requests professionally
Ensure high standards of service and brand compliance
Maintain guest profiles and ensure accurate data entry in the system

Administrative Responsibilities

Prepare daily, weekly, and monthly reservation reports
Maintain records, logs, and departmental documentation
Ensure compliance with audit, payment, and cancellation policies

Qualifications

• Degree/ Diploma in Hotel Management

• Working Knowledge of Opera, Microsoft Office.

• At least 1 year of experience at the same level.

• Luxury Hotels & Resorts experience required.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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LET YOUR PASSION SHINE

Let your passion shine