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  1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF67097V

Waiter/ Waitress

Region

MEA SPAC


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

Join our dynamic team as a Waiter/ Waitress in the heart of Dubai's vibrant hospitality industry! We're seeking enthusiastic and customer-focused individuals to provide exceptional dining experiences to our guests. As a key member of our front-of-house team, you'll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.

  • Greet and welcome guests in a friendly and professional manner
  • Take accurate food and beverage orders, communicating effectively with kitchen staff
  • Serve meals and drinks promptly, ensuring quality and presentation meet our standards
  • Anticipate guest needs and respond efficiently to requests or concerns
  • Maintain cleanliness and organization of dining areas and service stations
  • Collaborate with team members to ensure smooth service operations
  • Process payments accurately and handle cash responsibly
  • Upsell menu items and promote daily specials to enhance guest experience
  • Adhere to all food safety, hygiene, and sanitation procedures
  • Assist in setting up and breaking down dining areas for various services or events
  • Participate in regular team meetings and training sessions to improve skills and knowledge
  • Adapt to changing needs during busy periods, maintaining a positive and professional demeanor

Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Strong customer service orientation with a friendly and professional attitude
  • Ability to work efficiently in a fast-paced, high-pressure environment
  • Knowledge of food and beverage menus, with a willingness to learn and expand expertise

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US